Sophos Support Levels

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Sophos Technical Support Packages Technical Support for ...

    https://www.sophos.com/en-us/support/technical-support.aspx
    A simple approach to comprehensive support. At Sophos, we understand that support needs to be comprehensive and aligned to the needs of your organization. We also believe it should be simple and easy to use – with a highly trained technical support representative available …

Sophos Support Plans

    https://www.sophos.com/en-us/medialibrary/pdfs/support/sophos-support-plans.aspx
    Sophos Support Plans A simple approach to comprehensive support At Sophos, we understand that support needs to be comprehensive and aligned to the needs of your organization. We also believe it should be simple and easy to use—with a highly trained technical support representative available to you 24/7. Highlights Ì 24/7 Multi-channel

Sophos Firewall Manager: SFOS configuration support levels ...

    https://community.sophos.com/kb/en-us/126015
    May 28, 2019 · Applies to the following Sophos products and versions Sophos Firewall Manager. Note: This Article is applicable to SFM v16 and SFOS v16 Release. Sophos Firewall Manager synchronization. Sophos Firewall Manager enables an organization to monitor and manage multiple Firewall devices from a central location.

Contact Sophos Technical Support: Support Plans, Sophos ...

    https://secure2.sophos.com/en-us/support.aspx
    Sophos Support Plans. Our support plans range from basic technical support to options including direct access to senior support engineers and customized delivery. Sophos Support Plans UTM 9 Plans. Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date.

Alerts - Sophos Product Support and Documentation

    https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/ep_alerts.html
    To display all the alerts in a group, click the fold-out arrow on the right. Filter alerts. To view alerts with a specific priority, click the figures for High Alerts, Medium Alerts or Low Alerts at the top of the page. To view alerts for a specific product or threat type, use the drop-down filters above the …

Alerts - Sophos Product Support and Documentation

    https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/Alerts.html
    Group alerts. You can group together all alerts for a specific threat or event under a single entry in the list. This makes alerts easier to manage. Enable Group (upper right of the page). To see the number of alerts for each group entry, look in the Count column. To display all …

Technical support - Wikipedia

    https://en.wikipedia.org/wiki/Technical_support
    Multi-tiered technical support. Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on a business' needs regarding their ability to sufficiently serve their customers or users.

Sophos Central

    https://cloud.sophos.com/manage/login
    Sophos Central is the unified console for managing all your Sophos products. Sign into your account, take a tour, or start a trial from here.

Maintenance Contracts – Cyberoam

    https://www.cyberoam.com/mcontracts.html
    Cyberoam Support Programs offer a comprehensive range of support services that best suit your needs. Basic and Premium levels of support give you increased value and benefits based on your organizational requirements. 24/7 Support Mission critical services need to be up and running continually. We ensure that you have access to support 24/7.



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