Sophos Support Ticket

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Open a Support Case - Sophos

    https://secure2.sophos.com/en-us/support/open-a-support-case.aspx
    Support Community; Partner Portal; Licensing Portal (MySophos) ... Describe Issue. Contact Info. For Critical Cases: You’ll receive a case number when you submit your ticket. Once you have this number, call us for immediate assistance. Select your region below to view the correct number to call. ... Start a Sophos demo in less than a minute ...

Contact Sophos Technical Support: Support Plans, Sophos ...

    https://secure2.sophos.com/en-us/support.aspx
    Sophos Support Plans. Our support plans range from basic technical support to options including direct access to senior support engineers and customized delivery. Sophos Support Plans UTM 9 Plans. Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date.

SophServ Management Portal: Frequently ... - Sophos Community

    https://community.sophos.com/kb/en-us/119696
    Applies to the following Sophos products and versions. Not product specific. What is SophServ. SophServ is a customer and partner portal that allows direct access to your support cases. You can view or update existing cases or create new cases. You can also view cases that belong to other people within your organization.

Before you contact Sophos Support - Sophos Community

    https://community.sophos.com/kb/en-us/14682
    Sep 01, 2019 · To avoid delays when contacting Sophos, customers must provide the Sophos license number or username. There is no phone or email support for any of the free tools, or Home Edition products (see Sophos Free Tools). If the Sophos Anti-Virus, or another product are provided by the company, college or local authority, local support must be contacted.

Contacting Sophos Home Support – Sophos Home Help

    https://support.home.sophos.com/hc/en-us/articles/115005585566-Contacting-Sophos-Home-Support
    Click on Support on top of your dashboard. This directs you to the Sophos Home Support page. Click on Support at the bottom right hand of the page. Submit a request via Webform or email support (for Premium only) You can send us your questions and concerns via email through the Submit a request option on top of the Sophos Home Support page ...

Technical support - Sophos

    https://docs.sophos.com/esg/Sophos-Endpoint-Windows/help/en-us/common/Technical_support_full_release.html
    You can find technical support for Sophos products in any of these ways: Visit the Sophos Community at community.sophos.com/ and search for other users who are ...

Get additional help - Sophos

    https://docs.sophos.com/central/Customer/help/en-us/central/common/concepts/Technical_support.html
    To get help from Sophos Support: Click Help in the top right of the user interface and select Create Support Ticket.; Fill in the form. Be as precise as possible so that Support can help you effectively. Optionally, select Enable Remote Assistance.This enables Support to directly access your Sophos Central session to be better able to help you.

Sophos Home Help

    https://support.home.sophos.com/hc/en-us
    Sophos Home - Getting started guide, Upgrading Sophos Antivirus for Mac Home Edition to Sophos Home, Additional steps for Sophos Home installations on MacOS 10.15 Catalina , Sophos Home MacOS Installer: Folder Insecurity Errors during install,

Sophos-The worst support in the industry! - Firewalls ...

    https://community.spiceworks.com/topic/1834843-sophos-the-worst-support-in-the-industry
    Sep 23, 2016 · Just look at the Sophos XG forum, there are a lot of livid people used to using a functional UTM 9. I am based in the US, but we had a ticket open with a priority plus contract for over a month with a SIP issue that was very intermittent. Ticket number …

Sophos Technical Support Packages Technical Support for ...

    https://www.sophos.com/en-us/support/technical-support.aspx
    A simple approach to comprehensive support. At Sophos, we understand that support needs to be comprehensive and aligned to the needs of your organization. We also believe it should be simple and easy to use – with a highly trained technical support representative available …



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