Sourcefire Support Levels

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Sourcefire - Cisco

    https://www.cisco.com/c/en/us/services/acquisitions/sourcefire.html
    We value your business and take pride in offering you award winning support tools, software support, access to Cisco technology experts, and an extensive knowledge base. Sourcefire integration Q&As Read the Sourcefire integration Q&As for commonly asked questions regarding Cisco Service offers, service agreements, renewals, support, and more.

SourceForge Support / Documentation / Support Service Levels

    https://sourceforge.net/p/forge/documentation/Support%20Service%20Levels/
    SourceForge.net Support Service Levels. SourceForge.net provides hosting for Open Source software development projects. SourceForge.net staff provide support for the SourceForge.net site to hosted projects and project end-users (e.g. downloaders). We aim to respond to support tickets and emails within 2 business days.

Sourcefire

    https://support.sourcefire.com/
    For instructions on creating a Cisco.com user ID and opening a support case by phone, email or online refer to the Technical Support Reference Guide. Resources on support.sourcefire.com have transitioned to Cisco: Cases → Cisco Support Case Manager* Downloads → Cisco Software Downloads; Licensing → Cisco Licensing Website*

Cisco Service and Support Processes

    https://www.cisco.com/c/dam/en_us/services/acquisitions/downloads/sourcefire-ref-guide.pdf
    Cisco Service and Support Processes Introduction The purpose of this document is to provide customers with best practice tips and resources available to effectively and independently use Cisco® service and support processes. Cisco Technical Assistance Center (TAC), Return Material Authorization (RMA), Dead on Arrival (DOA), and Software Licensing

Sourcefire IPS - NDM Technologies

    https://www.ndm.net/ips/solutions/sourcefire
    Sourcefire is a world leader in intelligent cybersecurity solutions.Our flagship family of intrusion detection and prevention systems (IDS/IPS) lies at the heart of our security solutions portfolio. We offer a range of IPS solutions as well as several complementary products to protect your network.

Sourcefire Support - Sourcefire Rule Update 2017-01-24-001

    https://support.sourcefire.com/notices/seus/2274
    To review a cumulative list of recent feature updates and resolved issues since the last SEU you imported, use the link provided from this advisory on the Sourcefire Customer Support Site. Synopsis: This release adds and modifies rules in several categories. Details: A vulnerability in Cisco WebEx Browser Extension was recently publicly disclosed.

It Support What Are The Different Levels

    https://www.greycampus.com/blog/it-service-management/it-support-what-are-the-different-levels
    Jan 19, 2018 · IT support tier and IT support levels are same. Image source: https://www.setbc.org. Technical support is divided into levels or tiers, to serve the customer base. The number of levels and organization of tech support group is dependent on business need to serve and their ability.

Cisco Next-Generation Intrusion Prevention System (NGIPS ...

    https://www.cisco.com/c/en/us/products/security/ngips/index.html
    For vulnerability prevention, the Cisco Next-Generation Intrusion Prevention System can flag suspicious files and analyze for not yet identified threats. Public cloud: Enforce consistent security across public and private clouds for threat management. Firepower NGIPS is based on Cisco’s open architecture, with support for Azure, AWS, VMware ...



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