Sprint 2nd Level Support

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Sprint

    https://www.sprint.com/
    Welcome. Let us know a little bit about you so we can give you the best information possible. Current Customer? Just Browsing?

Sprint Support Center - How Can We Help? Sprint Support

    https://www.sprint.com/en/support.html
    Get help with your Sprint account, device, bill, and even international support here. Find a popular question or browse for a support topic. Sprint Support Center - How Can We Help? Sprint Support

Find Help for Your Cell Phone: Sprint Support

    http://support.sprint.com/support/
    Find help for your cell phone: Learn about your bill usage, how your plan works, and get helpful info about your account. Access customer service online at Sprint.com.

Sprint Outage Map • Is The Service Down?

    https://istheservicedown.com/problems/sprint/map
    @mommytime @sprint Used to work 2nd level tech phone support. Don't know how many times I picked up the phone and the first thing the customer said to me after my intro was "Thank God you speak English." TACT BLUE DEFENSE (@OteroPanzardi) reported 39 minutes ago

Solved: International Text Problem - Page 8 - Sprint Community

    https://community.sprint.com/t5/Text-Messaging/International-Text-Problem/td-p/957181/page/8
    Call Sprint International tech Support (817-698-4199) and refer the technician immediately to SERVICE ALERT #438. (You may have to ask for 2nd level support). They will go into your phone and reset the notification system for VVM, and you will almost immediately be back to normal and able to receive texts. Do not let one of the lower level ...

Solved: Re: WiFi calling "Enablement error" - Page 2 ...

    https://community.sprint.com/t5/iPhone-6s-and-iPhone-6s-Plus/WiFi-calling-quot-Enablement-error-quot/m-p/962732/highlight/true
    I talked to 2nd-level tech support yesterday, and they opened a ticket for me. I checked again late last night, and was still getting the same error, but tried one more time this morning, and I was able to get Wi-Fi Calling setup successfully! So, the only thing you can do is call Sprint, and push until you get through to the 2nd level support.

Sprint Phone Connect 2

    https://support.sprint.com/global/pdf/user_guides/sprint/phone_connect_2/sprint_phone_connect_2_ug.pdf
    the Sprint Phone Connect 2 is connected to a cordless phone base station, any extension phones compatible with that base station will also receive service. Powering Sprint Phone Connect 2 On and Off Use the power button to turn the Sprint Phone Connect 2 on and off.

r/Sprint - No voice/text service while on LTE Extended ...

    https://www.reddit.com/r/Sprint/comments/86xuoi/no_voicetext_service_while_on_lte_extended/
    No voice/text service while on LTE Extended Network (C Spire) with Moto G5s Plus. Tech Support. ... I did work with Sprint Network tech support. (2nd/3rd level, or what ever they call it internally, a group in OKC.) Anyway, they removed the phone from the account, re-added it. I …

r/Sprint - Wifi Calling suddenly not working after 2 years ...

    https://www.reddit.com/r/Sprint/comments/5wdd8w/wifi_calling_suddenly_not_working_after_2_years/
    So the next day I called Sprint tech support again, and after haggling for a couple hours with first-level tech support, managed to get a ticket filed and escalated to upper level support. I was told I would get a call back from 2nd level support within 24 hours.



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