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https://www.researchgate.net/publication/238601132_Strategies_for_Dealing_with_End-User_Resistance
Jan 01, 2008 · This research reviewed the literature on the reasons for end-user resistance and identified a number of strategies that could be used for dealing with end-user resistance, such as end-user support ...
https://www.infotech.com/research/ss/build-an-end-user-computing-strategy
End user wants and needs have evolved. The consumerization is leading to the proliferation of devices, which makes it difficult to meet those needs. Use Info-Tech’s application-focused approach to build an end-user computing strategy that makes applications and services available to end users …
https://www.coursehero.com/file/p699cjn/Strategic-and-End-User-Support-1980s-1990s-End-user-computing-Executive/
Strategic and End User Support 1980s 1990s End user computing Executive from BUSINESS C 3011 at Kazakhstan Institute of Management, Economics and Strategic Research
https://www.brighttalk.com/webcast/11917/182497/windows-10-what-it-means-to-your-end-user-computing-strategy
Nov 18, 2015 · The digital workspace is the result of tectonic shifts in end-user computing. From the diversity of devices and applications in use, to the end-users who use them, the digital workspace , with Identity at the center empowers end-users to be productive and …4/5(7)
https://oneit.uiowa.edu/sites/oneit.uiowa.edu/files/wysiwyg_uploads/end_user_support_-_service_desk_unification.pdf
and solutions should be identified to meet the needs of end users. • An IT Service Desk SLA will be created. The SLA will define the services provided to end users by the OneIT End User Support Service. This is meant to be a broad document not a unit by unit agreement. End User Support: Service Desk Unification – Project Plan Page . 1 of 7
https://dl.acm.org/citation.cfm?id=1017818
End-user computing in organizations with different information systems strategies was studied to determine the nature and characteristics of user-developed applications, systems development practices, quality assurance methods, and policies and procedures for end-user development.Cited by: 17
https://www.taos.com/end-user-support
Taos provides comprehensive support dedicated to customer satisfaction. Taos End-User Support, has on-demand access to our vetted and highly trained service desk staff to resolve technical issues. We focus on your unique needs and the services your organization …
https://www.techrepublic.com/blog/10-things/10-things-to-help-you-bridge-the-it-end-user-divide/
2: Form alliances with key end users in the business Most business users are receptive to forming active and ongoing working relationships with IT that include sharing the pain points on both the ...Author: Mary Shacklett
https://www.emtecinc.com/services/infrastructure/end-user-computing/
Emtec’s advisory services team evaluates and aligns your end user computing environment with industry specific best practices. We provide a functional and technical approach to leveraging Digital Enterprise Management capabilities to deliver a consistently excellent end user experience.
https://www.cio.com/article/2438165/the-real-measure-of-great-end-user-services.html
Service level agreements are necessary to provide a base level of metrics for IT support performance, but sole reliance on SLAs is likely to create unhappy and even unproductive users.
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