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http://www.oracle.com/us/support/library/hardware-systems-support-policies-069182.pdf
Oracle Hardware and Systems Support Policies: 01-November-2019 Page 1 of 25 . Oracle Hardware and Systems Support Policies Effective Date: 01-November-2019 ... meeting these two requirements and under contract to receive technical support is referred to as a “covered . Oracle Hardware and Systems Support Policies: 01-November-2019 Page 2 of ...
https://searchdatacenter.techtarget.com/news/1507537/Oracle-clamps-down-on-Sun-hardware-support-contracts
Sun hardware shops must get their support contracts in order with Oracle if if they want to continue getting patches, fixes and support for their Sun hardware, according to notice posted to Oracle's support site two weeks ago.
https://www.strategicsupport.com/it-maintenance/sun-oracle-support
Sun/Oracle Support & Maintenance Contracts There is a better and more cost-effective service solution for your Oracle / Sun server maintenance and support. Strategic Support Solutions ensures that your Sun/Oracle devices are up and running at a high-performance rate …
http://www.brainsiisolutions.com/products-and-services/sun-support
Here are a few of the changes Oracle has made to their support of SUN Microsystems products: There is now only one level of support – Premium 24/7 with 2 hour response time – and only “within 25 miles of dedicated city center” Much of the Sun hardware has been deemed end-of-life and is no longer supported; Support contracts are now non ...
http://www.oracle.com/us/corporate/pricing/nystate-ogs-pricelist-080912-1732731.pdf
B. Technical Support Reinstatement Pricing for Sun legacy hardware systems purchased pre 5/14/2010, but not covered under an active support contract on 5/14/2010: Technical Support will be priced using the net purchase price of the supported hardware system, based upon Authorized User provided invoice or purchase order at: 1.
https://www.gov.uk/government/publications/hardware-support-contracts
Apr 09, 2018 · Information request about hardware support contracts. GOV.UK uses cookies which are essential for the site to work. We also use non-essential cookies to …Author: Office of Manpower Economics
https://www.parkplacetechnologies.com/maintenance-services/server-support-services/
Server Hardware Support. Park Place Technologies offers global service and support for data center server equipment for OEMs like Dell, IBM and HPE. With expertise in both x86 and UNIX environments, you will receive the attention you need to keep your server equipment up and running.
https://www.proposalkit.com/htm/legal-contract-templates/computer-systems-hardware-contracts/computer-hardware-networking-contract.htm
The Computer Hardware and Networking Contract is an agreement for providing computer hardware support and services to your clients. This agreement is used for a variety of computer consulting services such as computer hardware networking, repair, LAN installation, support and maintenance.
https://www.interactive.com.au/services/hardware-maintenance
Interactive’s hardware maintenance solution exceeded the service level agreement by including two hour on-site support by a dedicated engineer and 100% parts availability, all while reducing previous IT costs by 20%. View
https://www.techdonut.co.uk/it-support/it-support-contracts/sample-it-support-contract
If anything in the contract is unclear, or different to what you discussed with the supplier, ask them about it. The best support companies won't be happy until you're happy - and will rewrite or clarify any confusing areas of their support contract. Sample IT support contract >> (Microsoft Word, 66 KB)
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