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https://support.symantec.com/us/en/contact-us.html
Click to learn more about the changes to Enterprise Technical Support as a result of the acquisition. Learn More Here. Chat. Get help with Enterprise Products via our Virtual Agent and Live Chat. Open a Case. ... Symantec Enterprise Support.
https://support.symantec.com/us/en.html
Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more
https://www.symantec.com/connect/ideas/chat-support-symantec-products
Please consider using CHAT support as a feature that you offer. It would be nice to have documentation of the converstaion with support representatives for reference as well as proof of the level of support you receive. I believe the support would be better if there was possibility of accountability for the level of support offered.
https://www.veritas.com/support/en_US/article.100046324
Support. Hello! We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. Contact us for help registering your account ... \Program Files\Symantec or Veritas\Backup Exec\RAWS\VxLockdownServer.exe (Backup Exec 20.4 and above) [X represents drive letter where Backup Exec Remote agent is installed]
https://support.symantec.com/us/en/article.SYMSA1277.html
Symantec Backup Exec is susceptible to security issues including a remote heap overflow in the utility program shipping with the Linux agent. Also potentially susceptible to cross-site scripting (XSS) issues in the management console, unauthorized access to backup data due to weak permissions and an information disclosure in the NDMP protocol.
https://support.symantec.com/us/en/article.TECH203209.html
1. Create exceptions for Backup Exec processes within Endpoint Protection: If SEP is unmanaged (Open SEP, head to Help-Troubleshooting. If no server name or IP address is listed then it is unmanaged): a. Open the SEP client software, click on Change Settings, and Configure Settings next to Exceptions. b. Click Add, and Application Exception. c.
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