Symantec Enterprise Technical Support Handbook

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Symantec Support Reference Guide

    https://support.symantec.com/us/en/article.TECH236428.html
    Support Resources. Symantec offers extensive support resources: Self-service Options. MySymantec – Your online resource for all enterprise technical support-related needs and non-technical enquiries. First-time users will need to create an account.Once logged on you can search our technical support knowledge base, or create, submit, track, manage, and close technical support cases.

Symantec Enterprise Technical Support - Symantec Support

    https://support.symantec.com/
    Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more

Symantec Enterprise Support Services Handbook for ...

    http://eval.symantec.com/mktginfo/enterprise/other_resources/ent-support_services_handbook_for_essential_support_and_basic_maintenance_06-2007.en-us.pdf
    Essential Support and Basic Maintenance 5 Enterprise Support Services Basic Maintenance Essential ... support services in accordance with the goals stated in Symantec Enterprise Technical Support Policy. ... Symantec Enterprise Support Services Handbook …

Protection Suite Enterprise Edition Symantec

    https://www.symantec.com/products/protection-suite
    Powered by one of the world’s largest civilian threat intelligence networks, Symantec Protection Suite Enterprise Edition includes a number of advanced protection technologies. Symantec Advanced Machine Learning, Insight, and SONAR analyze the reputation and characteristics of suspicious files to determine if they pose a danger to your systems.

Policies Symantec

    https://www-east.symantec.com/content/symantec/english/en_aa/support-center/policies
    An index of Symantec product policies. Maintenance. Maintenance Policy Handbook This Handbook describes Symantec's policies relating to the new purchase, use and renewal of entry-level Maintenance offerings for Symantec software and hardware products. It replaces Symantec’s Global Enterprise Renewals Policy.

Support Fundamentals Veritas™

    https://www.veritas.com/content/support/en_US/terms/support-fundamentals
    Support Services Software; Local language support While English is the primary language used to provide technical telephone support, Veritas also offers local language support in certain non-English speaking regions. For more information, please reference our local language table.

Symantec Enterprise Support Services Handbook for Business ...

    http://a248.e.akamai.net/f/248/3214/1d/www.zones.com/images/pdf/symantec_business_critical_services_handbook.pdf
    Symantec, manage technical resolution of critical issues, and help you escalate cases as necessary. To proactively support your organization, the BCAM may identify the need for Symantec-related training or professional services. The BCAM organizes onsite support …

SymantecEnterpriseSecurity Manager User Guide

    http://origin-symwisedownload.symantec.com/resources/sites/SYMWISE/content/live/DOCUMENTATION/2000/DOC2706/en_US/Symantec_Enterprise_Security_Manager_User_Guide.pdf
    Manager User Guide Version 10.0. Symantec Enterprise Security Manager User Guide ... Technical Support Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online



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