Symantec Support Renewals Policy

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Renewals Symantec

    https://www.symantec.com/support-center/renewals
    Many of Symantec’s Online Services include an auto-renewal feature enabling uninterrupted access to your product or service. For products that do not include the auto-renew feature, you are required to place a renewal order for your new subscription term.

Policies Symantec

    https://www.symantec.com/support-center/policies
    This policy outlines how Symantec makes Version Upgrades available to its eligible perpetually licensed software customers at no extra cost. End of Life In the course of developing innovative solutions, Symantec may periodically discontinue certain products or versions of products.

Renewals FAQ Symantec

    https://www.symantec.com/support-center/renewals/renewals-faq
    No, Symantec does not offer a grace period. All renewals must be booked prior to the current Maintenance expiry date. Orders placed later than the expiry date are subject to late renewal penalties per Symantec’s Maintenance Policy Handbook.

About renewing your Symantec Endpoint Protection license

    https://support.symantec.com/us/en/article.howto80794.html
    Symantec highly recommends that you renew your license before it expires. When you renew a license, the management server removes and replaces the expired license with a new license. To purchase renewal licenses, visit the Symantec Store, or contact your Symantec partner or preferred Symantec reseller.

Create custom antivirus policies - support.symantec.com

    https://support.symantec.com/us/en/article.TECH212330.html
    In the right-pane, click Default System Policy. At the top of the page you will see a warning indicating that this default policy is not editable. Click Save a Copy. Change the name of the policy, and make any necessary changes to the policy settings.

Maintenance Symantec

    https://www.symantec.com/support-center/maintenance-overview
    Note that late renewals are subject to penalty and associated late renewal fees. Symantec takes non-compliance seriously. You must be properly licensed with current Maintenance in order to access Maintenance benefits. Read the Symantec Customer Compliance Policy for more information on your compliance obligations. Renew on time, always.

Updating client policies - Symantec

    https://support.symantec.com/us/en/article.howto81104.html
    Jul 15, 2019 · To update the client policy on the client from the Windows taskbar In the Windows taskbar, in the notification area, right-click the Symantec Endpoint Protection icon. Click Update Policy. To update the client policy from the client user interface

Network Protection End-of-Life Policy - Symantec

    https://support.symantec.com/us/en/article.info5451.html
    e. The Symantec support services outlined above require a current support contract for the Symantec Network Protection Product. Support contracts that have not been renewed timely or have lapsed after 12 months of the EOS date are not renewable. Renewal of support contracts will generally be available until the last year of support, but will not extend beyond the EOL date.

Symantec Support Reference Guide

    https://support.symantec.com/us/en/article.TECH236428.html
    This policy handbook sets forth guidelines for doing business with Symantec and describes Symantec's policies relating to the new purchase and renewal of entry-level Maintenance offerings for Symantec’s hardware and software (on-premises) products.



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