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https://community.arubanetworks.com/t5/Controller-Based-WLANs/How-do-I-generate-logs-tar-with-tech-support-information/ta-p/178198
Product and Software: This article applies to ArubaOS 3.x and later. To generate "logs.tar" along with "tech-support" information on the controller for TAC analysis, follow these steps from the CLI or WebUI. From CLI To save a snapshot of the logs into flash: tar logs tech-support To copy ...
https://www.juniper.net/documentation/en_US/junos/topics/task/troubleshooting/troubleshooting-logs-compressing.html
SRX Series,M Series,T Series,MX Series,JCS 1200. You have collected logs on your device and need to send them to Juniper Networks Technical Support. This topic shows you how to compress the logs into a single file for each Routing Engine to more conveniently send the logs.
https://community.cisco.com/t5/data-center-documents/how-to-read-ucs-b-series-tech-support-files-ucsm-detail/ta-p/3124135
Upon extracting the UCSM .tar tech-support file, you will be left with a folder containing 4 files. Two of the files are .done files - this just signify that the steps involved in collecting the logs for the tech-support has completed. The other 2 files are the important ones - .tar.gz …
https://www.cisco.com/c/en/us/support/docs/hyperconverged-infrastructure/hyperflex-hx-data-platform/210831-Visual-guide-to-collect-Tech-Support-fil.html
Jun 28, 2019 · Introduction. This document describes how to collect tech-support files from the Hyperflex UI and CLI. When you contact Cisco TAC, tech-support files are a …
https://support.arubanetworks.com/Portals/0/uploads/614/Aruba_Networks_TAC_Case_Guideline.pdf
Requesting Technical Support: Please refer to the Common Guidelines for mandated and suggested information in addition to the below Files & Data Required: Serial# of all affected units Please run the command tar logs tech-support and attach the logs.tar bundle to …
https://www.bizmanualz.com/business-forms/it-department-forms/tech-support-log-template
Information Technology Managers should periodically (at least monthly) review Tech Support Logs, user satisfaction surveys, and other sources of information, analyze the data on response times and satisfaction levels, and identify issues and trends. Tech Support Log Template Details.
https://techyforum.blogspot.com/2013/06/aruba-support-details.html
Jun 27, 2013 · (Aruba)#tar logs tech-support (Aruba)#copy flash: logs.tar tftp: < TFTP server IP> logs.tar . This should save the file to TFTP server's root folder. 3) Upload the file to the support site or send it to the support engineer working with you. From WebUI
https://avinetworks.com/docs/16.3/collecting-tech-support-logs/
Click on the download icon as shown in the below screenshot to download the tech support file to the local drive. Download the .tar.gz file and then convey it to Avi Support for further troubleshooting. Collecting tech support logs from Avi CLI. Follow the instructions in this section to collect tech support logs from the Avi CLI.
https://support.symantec.com/us/en/article.TECH245000.html
tar cfh ${FILENAME}.tar tech-support > /dev/null Then please generate "show tech-support -bundle <filename>" again and upload to the case for review. Imported Document ID: 000023168
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