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https://www.reddit.com/r/talesfromtechsupport/
My absolute favorite story though is the law firm with a white box computer computer I'd sold them and set up. They called me because the fan was making a noise. The call was a group call with the attorney, secretary and paralegal hovering over the pc.
https://www.spiceworks.com/it-articles/funny-help-desk-tickets-part-2/
More true, funny tech support stories from the IT help desk Most people have faith in the intelligence of mankind, but if you read our article featuring 16 of the funniest help desk tickets as told by IT pros, or these other real help desk mishaps , your trust in humanity might have faltered a bit.
https://www.storis.com/professional-services/technical-support/
Access Support Here Are you a client looking for STORIS Support? Visit the STORIS Client Portal at any time to submit a support case or call our toll-free helpline (800) 355-0301 to speak with our technical support experts. Emails automatically notify the individual who entered the case with a summary of the inquiry and updated status notifications.
https://notalwaysright.com/tag/tech-support/
I work for an up-and-coming camera company as a Level 1 tech support agent. I got a customer on the line the other day who began the conversation by letting me know he was an electrical engineer and that he didn’t need to troubleshoot because there was clearly something wrong with his product.
http://techtales.com/techroom.php
Techtales: Humorous Technical Support Tales. Daily featured computer technical support re-enactments about true tech support stories. They are the folks who hear the tales in technical support. Yes, there really are people who answer after you've spent an enternity on hold. ...
http://rgalen.com/agile-training-news/2013/11/10/technical-user-stories-what-when-and-how
Nov 16, 2013 · A Technical User Story is one focused on non-functional support of a system. For example, implementing back-end tables to support a new function, or extending an existing service layer. Sometimes they are focused on classic non-functional stories, for example: security, performance, or scalability related.
IT humor, Tech Support Stories, Support Ticket Fails, Funny Computer Stories
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