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https://www.coursera.org/learn/technical-support-fundamentals
Learn Technical Support Fundamentals from Google. This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or ...Basic Info: Course 1 of 5 in the Google IT Support …
https://www.thebalancecareers.com/tech-support-skills-list-2063774
May 21, 2019 · Qualified tech support specialists are in demand, but the work is not easy, often requiring on-call or shift work. It is possible to spend a career in tech support, moving up to supervisor and management levels. Alternatively, technical support work can provide a firm foundation for careers in other fields that also involve extensive computer use.
https://managementhelp.org/computers/technical-support.htm
Basic Technical Support and Maintenance of Small Computer Systems Assembled by Carter McNamara, MBA, PhD (The library includes a related, comprehensive set of subtopics in All About Computers, Internet & Web.). Sections of This Topic Include
https://www.youtube.com/watch?v=C_y3k_nDSgw
Sep 23, 2014 · Interview Questions and Answers for Technical Support Positions. Suitable for candidates at both executive and managerial levels. ... Basic Skills for Computer Jobs - What you should know about IT ...Author: CareerRide
https://www.proprofs.com/quiz-school/story.php?title=computer-help-desk-technical-support-test
Oct 31, 2019 · Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff may have on any given day. Take the test below and see how much you know about the computer help desk and technical support.4.1/5
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