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https://www.jitbit.com/news/customer-support-goals/
Apr 04, 2019 · The customer support manager’s goals will be positioned more towards operational objectives - make sure everything is running smoothly and efficiently. Customer support representatives will have more direct customer-centric goals like reducing …Author: Robbie Richards
https://www.kayako.com/blog/choosing-customer-support-team-goals/
Sep 29, 2015 · The customer support representative’s base their goals around delivery of service and personal growth. They are often the first point of call for the customer, so it’s crucial they respond to queries in the right way. Setting measurable goals should help them achieve this.Author: Jordie Black
https://www.livechatinc.com/blog/customer-service-goals/
Dec 26, 2017 · It will also motivate the team for future goals and when the celebration is over, it’s time for new goals! Where efficient goal-setting for customer support teams leads. At any company, customer service goals should be a high priority, that will require extra attention.Author: Natasha Hoke
https://simplicable.com/new/technical-objectives
Aug 27, 2017 · A definition of technical objectives with examples. Technical objectives are milestones that get you closer to a goal. The term is commonly applied to research and development efforts in a broad range of industries and domains. The following are illustrative examples of a technical objective.
https://www.livecareer.com/resumes/objectives/technical-support-specialist-resume-objective
Technical Support Specialist Resume Objectives Most hiring managers pay particularly close attention to the objective portion of a resume, so you need to use this section to emphasize your accomplishments and talents. You want a potential employer to know that you are more than capable of providing technical assistance to people who have questions regarding …
https://www.slideshare.net/BetterWorks/support-goal-examples-1
Apr 29, 2015 · Goal Examples for Support Teams 1. The BetterWorks OKR Examples SUPPORT 2. 2BetterWorks [email protected] In today’s fast-paced workplace, having an accurate measure of progress towards your goals is critical for knowing what you’ve done, how …
https://community.spiceworks.com/topic/1577968-goals-and-objectives-for-an-it-help-desk-team
May 16, 2016 · Something to keep in mind is that sometimes goals and objectives can be detrimental to support if you're not careful. For instance, striving for a high number of tickets closed can cause tickets to be closed without being fully resolved in order to meet the goal.
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