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https://www.quora.com/What-is-the-difference-between-a-BPO-and-a-technical-support-job
We can’t compare a ward-boy/nurse with a doctor/surgeon, isn’t it? From a certain perspective every job involving getting earnings from others in return for doing something for them is customer service. People have this professional confusion only...
https://www.quora.com/Is-technical-support-executive-is-a-bpo-job
Jun 17, 2019 · Hi Navin, I can understand clearly what you want to understand. You have concern regarding your career path that if You start with tech support profile will it be considered as IT or BPO experience, correct me if I am wrong! let me clear your this...
https://www.techopedia.com/definition/13776/business-process-outsourcing-bpo
Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as information technology enabled services (ITES).
https://www.educba.com/what-is-bpo/
Lets have an example of some multinational companies like Adobe, Amdocs, Amazon, etc which are product based companies (which means they are more into development of project/software), if they have requirement for testing or support for their project from their client then they will have agreement with some other company like Tech Mahindra ...
https://www.intersoftbpo.com/services/customer-services/tech-support-outsourcing/
If we think of technical outsourcing as beyond repairing computers, which could alternatively have been resolved with hitting with back of your shoe, we see that tech support also means customer communication, data monitoring, data analytics, and web pages management etc.
https://www.selfgrowth.com/articles/what-tech-support-services-means-to-oems-and-bpos
OEMs and BPOs – these are just some of the acronyms closely related to tech support services. OEM is short for Original Equipment Manufacturer which refers to companies that repackage and resell products or components under the company’s name and branding, whilst BPO stands for Business Process Outsourcing which is a practice of contracting a third-party to perform specialized functions in ...
https://www.premierbpo.com/services/customer-care
Premier BPO LLC. offers customer support 24/7/365 through it’s offshore outsourcing centers in Philippines, China and Lahore-PK.We also support English, Spanish, French and other multi-lingual customers for customer care services, inside sales and tech-support.
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