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https://www.payscale.com/research/US/Skill=Tech_Support_Call_Center/Hourly_Rate
Tech Support Call Center - Hourly Rate - Get a free salary comparison based on job title, skills, experience and education. Accurate, reliable salary and compensation comparisons for United States
https://www.techrepublic.com/article/getting-paid-for-on-call-support/
If you have the gift of gab and the right technical skills, you can probably find at least one client willing to pay you for on-call tech support. This week, I’ll tell you how I negotiated a ...
https://ask.slashdot.org/story/00/10/17/1844229/how-do-companies-pay-for-on-call-support
Of course, they expect the tech workers to support it 24/7, yet fail to see the increased number of calls that are generated. I'm putting a proposal together to define where the problems lie, but I am looking for some feedback as to how other companies pay thier on call staff.1/5(255)
https://shrm.org/ResourcesAndTools/hr-topics/compensation/Pages/PremiumsExpensesTechnical.aspx
Eighty-eight percent of companies provide on-call technical employees with mobile devices for use while on call and pay 100 percent of equipment-related expenses.
https://community.spiceworks.com/topic/452365-on-call-rates-technical-application-support
Apr 09, 2014 · On call one week in four ( four IT techs ) supporting a 250 bed hospital The award rate is $17 per day of on-call. weekdays and $32 per day weekends or public holidays If we get called ( IE problem resolved over the phone ) it is supposed to be 1 hour @ the applicable OT rate depending on when we are called, eg : Saturday afternoon the rate would be 1.5 ..
http://www.sysopt.com/showthread.php?79816-Pay-rates-for-On-Call-tech-support-think-I-m-gettin-screwed
Jan 30, 2001 · I got a job doing Tech support for a global B2B exchange company. When I was hired I was told there would be *some* nights that I would be on call. I was told that it would generally be no more that once or twice a week, and that there would be notice of when I would be on call. It is now one month since accepting the job and the manager is now saying that the 3 techs (myself included) would ...
https://arstechnica.com/civis/viewtopic.php?t=333371
Jan 18, 2006 · Managment's attitude is that on call support is part of the job ("everybody in the company is expected to do it"), so no extra bonuses or compensation. Needless to say recruiting and retention is ...
https://www.employmentlawfirms.com/resources/employment/on-call-time-are-you-entitled-be-paid.htm
On-call time is time when an employee is not actually performing job duties, but must be available to work if called upon. For example, a trauma nurse who must carry a pager and return to the hospital immediately if paged is on call, as is a computer technician who must respond to help calls …
https://ohr.gatech.edu/compensation
Georgia Tech Human Resources (GTHR) Compensation team establishes and maintains salary rates and make individual salary decisions that help recruit, retain, and motivate employees. They oversee financial compensation across the Institute including pay received as wages, salaries, bonuses and commissions provided at regular and consistent intervals.
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