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https://www.academia.edu/14078368/CALL_CENTER_MOCK_CALLS_SCRIPT_SAMPLE_-TECHNICAL_SUPPORT
CALL CENTER MOCK CALLS SCRIPT SAMPLE -TECHNICAL SUPPORT
https://www.documentcloud.org/documents/2101790-ez-tech-support-script.html
Source document contributed to DocumentCloud by Jeremy Kirk (IDG News Service).
https://www.woculus.com/customer-service-telephone-scripts-to-sound-professionals/
The telephone is a great channel for customer interactions and provides a convenient means for customers to provide feedback on the products or services of an organization, therefore forward thinking organizations should invest in developing processes that ensure that customer service personnel are equipped to handle all customer telephone ...Author: Chinazom Elizabeth Izuora
http://www.geekswithblogs.net/whiletrue/archive/2010/03/01/technical-support-conversations.aspx
Mar 01, 2010 · Tech support: "Okay Mickey, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P " to bring up the Program Manager." Customer: I don't have a P. Tech support: On your keyboard, Colin.
https://community.spiceworks.com/topic/216493-help-desk-support-phone-scripts
Sep 27, 2013 · Help Desk Support "Phone Scripts" by RazorFish. on ... Join Now. We are trying to streamline our phone/tech support by using decision tree style scripts engineers can follow. Does anyone have any suggestions on applications/software that might be of use for storing Yes/No type support scipts? ... I think there used to be a script engine in ...
https://zeltser.com/tech-support-scammer-conversation/
Feb 06, 2018 · Conversation With a Tech Support Scammer. When investigating an incident that involved domain redirection and a suspected tech support scam, I recorded my interactions with the individual posing as a help desk technician and researched the background of this scheme. It was an educational exchange, to say the least.
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