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https://www.careerexplorer.com/careers/technical-support-specialist/
Apr 11, 2017 · A technical support specialist may work in a help-desk environment or provide technical support in an company's IT department. They may work in a variety of fields, including computer systems, telecommunications, educational services and finance. Some technical support specialists may be able to work from home, while others must travel to clients' homes to provide computer support.2.8/5
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Spotting and Avoiding Tech Support Scams. Tech support scammers use many different tactics to trick people. Spotting these tactics will help you avoid falling for the scam. Phone Calls. Tech support scammers may call and pretend to be a computer technician from a well-known company. They say they’ve found a problem with your computer.
https://www.techopedia.com/definition/9675/technical-support-tech-support
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving...
https://www.owlguru.com/career/computer-user-support-specialists/job-description/
IT Support Specialists provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
https://www.indeed.com/hire/interview-questions/technical-support
The goal of technical support is to provide help and advice to customers about products. You must understand how applicants go about solving customer issues because it's crucial to customer retention and business success.
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