Technical Support Cost Per Hour

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Help Desk / Desktop Support (Tier 1) Hourly Rate PayScale

    https://www.payscale.com/research/US/Skill=Help_Desk_%2F_Desktop_Support_(Tier_1)/Hourly_Rate
    Jan 22, 2020 · Help Desk / Desktop Support (Tier 1) - Hourly Rate - Get a free salary comparison based on job title, skills, experience and education. Accurate, …

IT Support Costs - Minneapolis, St Paul Imagine IT, Inc.

    https://www.imagineiti.com/it-support/costs/
    Larger IT Support Company (10+ techs): $100-$225 per hour and may offer a flat monthly fee for services (see below) In the past, some firms allowed their customers to purchase blocks of time. Basically, the customer would pre-pay for 30-40 hours of time at a slightly discounted rate.Location: 2051 Killebrew Drive, #510, Bloomington, 55425, MN

How Much Does Call Center Outsourcing Cost?

    https://www.costowl.com/b2b/call-center-outsourcing-cost.html
    At an estimated cost of $30 per hour, that will run you a total of $1,350 per week. If you're looking for 9 a.m.-5 p.m. customer support seven days a week, plan on paying $1,680 per week for each representative at that same estimated cost of $30 per hour.

Geek Squad Prices, Rates, Services & Alternatives

    https://fitsmallbusiness.com/geek-squad-prices/
    Dec 19, 2017 · Geek Squad pricing ranges between $39.99 to $329.99 per individual service and $24.99 to $49.99 per user per month for a service plan. Each user can have multiple devices. If your small business doesn’t have IT support on staff, you can use Geek Squad (a service run by Best Buy) for help with software installation, computer setup and repair, and other tech support issues.Author: Edward Daciuk

How to Calculate the Cost of Customer Service — Jeff Toister

    https://www.toistersolutions.com/blog/2016/1/18/13-ways-to-calculate-the-true-cost-of-customer-service
    Jan 19, 2016 · For example, if you pay a customer service agent $15 per hour (including taxes and benefits) and they handle an average of 10 calls per hour, then your cost per contact is $1.50. Contact Reduction. Identify the top reasons why customers contact you.

Going tech support rates - Consulting Industry IT - Spiceworks

    https://community.spiceworks.com/topic/106689-going-tech-support-rates
    Aug 19, 2010 · In the example here it would be $89 per hour. I usually round it down to make things simple - so $85 in the example. Companies realize then they are paying me just about the "average" employee cost in their area (considering how much firms have to pay in benefits, taxes, 401K, etc). Luckily, 99% of the time the customer is happy with the rate.



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