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https://www.dummies.com/business/operations-management/10-ratios-of-management-and-cost-accounting/
Ratios and other performance indicators are often found using formulas (or formulae). Accountancy has a lot of ratios, but if you want to use the information you need to go beyond learning how to calculate ratios. Management accountants focus on the ratios that apply to the running of the business. They need to understand how […]
https://www.indeed.com/q-Technical-Support-Cost-Ratios-jobs.html
1,527 Technical Support Cost Ratios jobs available on Indeed.com. Apply to Master - Unlicensed, Customer Service Representative, Engineer and more!
https://www.techrepublic.com/article/what-is-a-reasonable-end-user-tech-support-ratio/
Concerns of cost control combined with quality of service often make finding the optimum end-user to tech-support ratio difficult. There are a variety of factors that affect the number of support ...Author: Singer Singleton
https://www.thefreelibrary.com/Benchmark+report%3a+technical+support+cost+ratios.-a014415000
To help fill this gap, we've put together a new Benchmark Survey on Technical Support Cost Ratios. Drawing on data supplied by 148 personal computer software developers and publishers, the survey is designed to provide a detailed picture of industry-wide cost ratios, productivity levels, and fee-paid trends among PC-based tech support ...
https://www.thefreelibrary.com/BENCHMARK+SURVEY%3a+TECHNICAL+SUPPORT+COST+RATIOS.-a063296539
Over the past few years, software companies have struggled to keep the cost of telephone-based tech support under control. Thousands of hours of consulting time, conferences, and operations research have been spent on finding ways to deliver support more efficiently, without cutting service quality to a level that might send customers to the competition.
https://bizfluent.com/how-6200049-calculate-benefit-cost-ratio.html
The benefit-to-cost ratio (BCR) is a financial ratio that's used to determine whether the amount of money made through a project will be greater than the costs incurred in executing the project. If the costs outweigh the benefits, then the project does not deliver value for money under the assumed conditions.
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