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https://study.com/articles/Online_Technical_Support_Courses_and_Classes.html
Technical Support for Hardware Course: Students taking this course learn to diagnose problems, troubleshoot issues and offer repair solutions for hubs, servers, routers, remotes, switches and other...
https://www.theknowledgeacademy.com/courses/helpdesk-training/certified-it-1-2-3-line-support-technician/
Certified IT 1, 2 & 3 Line Support Technician Course Outline. This Certified IT 1, 2, and 2 Line Support Technician course explains the basic concepts of each of the three levels of support, giving delegates a full overview of how IT Support functions within an organisation.Location: <p>Reflex, Bracknell, Berkshire RG12 1HL
https://www.udemy.com/course/helpdesk/
This course will begin with discussions on defining and presenting the objectives and functions of the Help Desk. The succeeding modules will differentiate Customer Service and Product Support, Technical and Customer Support, and the different types of Customer Relationship Management.3.8/5(46)
https://www.itcareerfinder.com/find-training/by-career-path/technical-support-training-courses-and-online-degrees.html
Compare technical support courses, degree programs and certificates online and in your area below. Featured Tech Support Programs. Admissions advisors can provide more info about tech support programs and curriculum, admissions & start dates, job placement, tuition costs and personalized financial aid options.
https://www.thinkhdi.com/~/media/HDICorp/Files/Education/Courses/HDI17_1706089_Training%20Brochures%20Redesign_TSP.pdf
Course Overview The technical support professional is a role that individuals assume when they assist with providing support services. This certification verifies that a person in this role understands the skills to serve as an escalation point for providing level 2 or level 3 support. They may
https://carleton.ca/scs/tech-support/scs-faculty-tech-resources/course-outlines/
Please see the SCS Tech staff for assistance. Course Outlines – Editing. Once you uploaded the course outline you may want to update or edit your existing course outline: Log into Drupal; Click on the Admin Menu item – Content – (do not navigate into the menu hierarchy). This will list all the content that has been uploaded to Drupal ...Phone: (613) 520-4333
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