Technical Support Escalation

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Customer & Partner Support Escalation Paths - Fusion

    https://www.fusionconnect.com/support/escalation/
    Escalation support paths for Fusion services such as voice, internet access, and managed IT services.

Forcepoint Technical Support User's Guide

    https://www.forcepoint.com/sites/default/files/resources/files/brochure_forcepoint_global_technical_support_users_guide_en.pdf
    Support Escalation Channels And Contacts We are committed to solving every case in a timely manner. If at any time, you are not satisfied with the level of support that you received, you are encouraged to bring this to the attention of our Support management team. The Technical Support escalation path is …

Support Contact and Escalation Procedures

    https://www.dfa.cornell.edu/sites/default/files/freedompay-support-procedures.pdf
    Support Contact and Escalation Procedures 1.1. ... Escalation Process Escalation procedures are as follows: • Contact Technical support if you are experiencing transaction or device issues. • Contact Client Support with questions about the portal, reports, credit cards or require a ...



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