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https://www.allinterview.com/showanswers/57677/wat-difference-between-tech-support-executive-voice-process-nonvoice-backend-tel.html
tech support executive is a person who gives u complete information regarding technical problem which u facing . and voice process can b either inbound or outbound non voice is backoffice work telecalling is calling to a customer like airtel,bpl,insurance etc.
https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
https://aspiringminds.com/featured-profiles/infrastructure-technical-support-executive-fresherentry-level-0
Infrastructure is the foundation of every IT company. As more and more technology companies are outsourcing their Infrastructure Support functions to specialist companies, there is an increasing demand for Infrastructure Technical Support Executive to provide around–the–clock global technical support and customer service. An Infrastructure Technical Support Executive is responsible for ...
https://work.chron.com/role-customer-service-executive-11160.html
Quality customer service is a vital part of every business operation. The role a customer service executive plays in ensuring all customers receive exceptional care is key to a company's repeat business and word-of-mouth reputation. While the responsibilities of this role may vary from one type...
https://www.quora.com/What-is-the-difference-between-a-BPO-and-a-technical-support-job
BPO as you is Business Processing Outsource in which the basic work culture is about to deal with customer to solve their problem or answer the query. Technical Support Executive is one of the designation in BPO, the executive have the technical knowledge about the product of any company,...
https://www.glassdoor.co.in/Interview/technical-support-executive-interview-questions-SRCH_KO0,27.htm
Interview questions. A free inside look at Technical Support Executive interview questions and process details for 55 companies - all posted anonymously by interview candidates.
http://www.businessdictionary.com/definition/technical-support.html
technical support. User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences.
https://in.answers.yahoo.com/question/index?qid=20070606190135AALkLkv
Jun 05, 2007 · Customer Care Executive Means, Providing Valuable services means as CCE they should listen,understand,analyze problem, come up with best solution, and make the customer to feel that he selected right product or service from this company which he selected , and go out with pleasant mind
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