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https://dcps.duvalschools.org/Page/16783
Technical Support Employees; School Principal Contact Information; Technology Services. Welcome; OneView Public User Account. Duval County Public Schools Account Registration; Focus School Software; New Employees; Tech Support; Microsoft Office 365 Free Office Download; Microsoft Windows Home Use Program for Students;
https://nces.ed.gov/pubs2003/tech_schools/chapter5.asp
Most school systems have designated an office of technology support, but rarely do tech support personnel work directly with school staff. Usually, the only times tech support visits a school is when there is a major infrastructure malfunction or new equipment is being installed.
https://www.hopkinsschools.org/servicesdepartments/technology-media/technology-support-services
Our Technology Support Services professionals provide technical support for staff, students, and parents throughout the district. We provide this support with Technology Support in each building and also a district-level Service Desk that can help with support issues.
https://district.ops.org/DEPARTMENTS/InformationManagementServices/TechnicalSupport.aspx
The Student Data Information Systems (SDIS)team provides technical services and support for district-wide software applications that house student data. The Infinite Campus application is the primary focus but student data from this system is also extracted and provided to peripheral systems such as Edulog, The Library Corporation, Cafeteria Assisted Food Services, and Naviance.
https://study.com/articles/Technical_Support_Specialist_Job_Duties_and_Information_About_a_Career_in_Tech_Support.html
Education and Career Outlook. Jobs for computer support specialists (including technical support specialists) are expected to increase by 11% from 2016 to 2026, according to the BLS. This is due to increasingly sophisticated programs and technology. As the roles of computers continue to expand in companies and businesses,...
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