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https://swz.salary.com/SalaryWizard/Technical-Support-Manager-Job-Description.aspx
Technical Support Manager: Also referred to as: Technical Support Services Operations Manager, Technical Service Manager: Requirements and Responsibilities: Manages technical service-related operations for an organization.
https://study.com/articles/Technical_Support_Manager_Job_Description_Requirements_and_Salary_Information.html
Technical support managers are responsible for ensuring a company's technical service staff are knowledgeable and prepared for their work, and help the management understand the technical challenges and needs of its company. Most businesses prefer …
https://www.bizmanualz.com/job-descriptions/it-job-descriptions/technical-support-manager-job-description
TECHNICAL SUPPORT MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES. Direct and coordinate a team of tech support specialists/help desk technicians. Prioritize IT-related problems as they come in to Help Desk and escalate when necessary. Assign problems/tasks to tech support …
https://www.cleverism.com/job-profiles/customer-support-manager/
Objectives and Responsibilities of the Customer Support Manager. Recruitment: The Customer Support Manager plays a major role in conjunction with the human resources department in recruiting, orienting, training, assigning, coaching, and disciplining Customer Support Agents. In this position, it is the Customer Support Manager’s role to communicate the vision and objectives of the customer support …
https://www.best-job-interview.com/customer-service-manager-job-description.html
Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Main Job Tasks, Duties and Responsibilities develop and implement customer service policies and procedures define and communicate customer service standards
https://www.jobhero.com/customer-support-manager-job-description/
Customer Support Manager Job Description A Customer Support Manager’s role is to ensure a business’ customers receive outstanding support and all their needs are met. This may involve creating customer support policies and procedures for staff to adhere to, training and observing employees and assisting unsatisfied customers.
https://resources.workable.com/customer-service-manager-job-description
Job brief We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
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