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https://en.wikipedia.org/wiki/Technical_support
Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.
https://en.wikipedia.org/wiki/Technical_support_scam
A technical support scam refers to any of class a telephone fraud activities in which a scammer claims to offer a legitimate technical support service, often via cold calls to unsuspecting users. Such calls are mostly targeted at Microsoft Windows users, with the caller often claiming to represent a Microsoft technical support department.
https://www.indeed.com/q-Technical-Support-Representative-jobs.html
58,898 Technical Support Representative jobs available on Indeed.com. Apply to Technical Support Representative, Customer Support Representative and more!
http://www.insitesupport.com/technical-support-representative-job-description/
Technical Support Representative (Internet Connectivity) Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and ...
https://www.indeed.com/hire/interview-questions/technical-support
The candidate understands the bigger purpose of technical support; Example: "I decided to go into technical support because I've been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having.
https://en.wikipedia.org/wiki/Customer_support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
https://ca.indeed.com/Technical-Support-Representative-jobs
Search 3,176 Technical Support Representative jobs now available on Indeed.com, the world's largest job site.
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