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http://www.insitesupport.com/technical-support-representative-job-description/
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
https://www.livecareer.com/job-descriptions/customer-service/technical-support-representative
Your technical support representative job description should state you are looking for someone with expertise in both Mac and PC operating systems and is familiar with basic troubleshooting procedures. Tech support requires exceptional communication skills to …
https://www.bestjobdescriptions.com/customer-service/technical-support-representative-job-description
The Technical Support Representative works as part of Customer Support and Information Technology division, working directly as part of the resolutions and subject matter experts group. They are responsible for maintaining client relationships through Technical Support for existing and potential customers who have questions and concerns about a product or service.
https://resources.workable.com/customer-service-representative-job-description
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk.
https://hiring.monster.com/employer-resources/job-description-templates/customer-service-representative-job-description-sample/
This customer service representative job description sample can provide a template for a posting that will attract the best-of-the-best candidates. For ideal results, maintain the structure and organization of this outline, then edit and revise this template to meet your specific job requirements and duties.
https://www.topresume.com/career-advice/customer-service-representative-job-description
Customer Service Representative Job Description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
https://www.betterteam.com/customer-service-representative-job-description
Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.
https://www.indeed.com/q-Technical-Support-Representative-jobs.html
Prior customer service and/or technical support experience. Technical Support Representative I (TSR I) provides first level support to WatchGuard’s customers. Effectively utilize Salesforce.com to manage support tickets, and document relevant communication and technical notes with customer.
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