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https://www.groovehq.com/support/customer-service-email-templates
Using customer service email templates. Customer service email templates have the power to add hours back into your day. Maybe you’ve been copying and pasting the same text every day. Or perhaps you won’t let your new customer service agent send a support email without approving it first. Either way, you’ve been wasting precious time.Author: Melissa Rosen
https://www.dailywritingtips.com/how-to-send-tactful-emails-from-a-technical-support-desk/
How to Send Tactful Emails from a Technical Support Desk By Ali Hale. ... “Email us if you’re still having problems once you’ve tried the above.” ... This sort of email is not likely to meet with a good response (especially if your boss sees it):
https://broadly.com/blog/customer-service-email-templates/
It’s your customer service rep’s job to help right that wrong, and it can be tactfully done through a well-written support email. Responding to an angry customer via email is very similar to the way you would respond to a negative review. Be empathetic, don’t place blame, and offer to make things right. Example support email:
https://www.fusedesk.com/468/customer-support-response-templates/
/ Customer Support Response Templates Customer Support Response Templates If you’ve got a heavy volume of emails flowing in from customers, or if your customer support representative has several duties to manage during the day, then creating email templates to use in FuseDesk from within Infusionsoft is the best way to save time and ...
https://www.groovehq.com/support/auto-reply-email
Email auto-reply sample: A template you can start using immediately The following example is adapted from the actual autoresponder we send here at Groove. I’ve simplified it and included the full text so you can copy it even if you’re running support through Gmail, Outlook, or a different email service provider.Author: Erika Trujillo
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