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https://www.helpscout.com/blog/customer-service-scenarios/
Given the variable nature of interacting with customers, however, it’s easy to see how support center champs can benefit from some forward-thinking in dealing with tough customer service scenarios. This is where flexible responses — in lieu of pure scripts — can be quite useful.Author: Gregory Ciotti
https://broadly.com/blog/customer-service-email-templates/
Customer Service Email Response Templates. Customer service is an important building block for the success of any company. It is expensive for a business to survive solely off of new business so it’s incredibly important to make customer retention a priority. Keeping customers loyal allows your company to grow and loyalty stems from great ...
https://www.comm100.com/blog/positive-customer-service-phrases.html
Positive customer service phrases can enhance customer engagement, drive up satisfaction, and reduce customer churn rate. Luckily for you, finding and using the magic words is not hard; all you have to do is remember a few simple rules and commit to positive scripting.
https://www.fusedesk.com/468/customer-support-response-templates/
/ Customer Support Response Templates Customer Support Response Templates If you’ve got a heavy volume of emails flowing in from customers, or if your customer support representative has several duties to manage during the day, then creating email templates to use in FuseDesk from within Infusionsoft is the best way to save time and ...
https://getcrm.com/blog/helpdesk-canned-responses/
Mar 28, 2017 · Also, canned responses aren’t auto-replies – agents can customize them as needed before sending, allowing for personal touches to improve customer satisfaction. (This is recommended standard practice for all but the most banal support requests.) The quality of customer support holds powerful influence in customers’ perceptions of a brand.
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