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https://www.academicinvest.com/science-careers/computer-science-careers/how-to-become-a-technical-support-specialist
Skills Needed to Become a Technical Support Specialist In order to become effective in a career as a technical support specialist you need to posses a certain set of skills and personality traits. These skills and traits will allow you to not only perform your job with competence; they will allow you to endure the challenges of this career and maintain a positive attitude towards your work.
https://www.indeed.com/career-advice/careers/what-does-a-technical-support-specialist-do
Most technical support specialists acquire at least some on-the-job training after they are hired. Training may last for weeks or could be ongoing for months, depending on the complexity of the role, complexity of the products and the size of the company. Technical support specialists can acquire training in internships.
https://www.zippia.com/technical-support-specialist-jobs/
Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.
https://www.thebalancecareers.com/computer-support-specialist-job-description-4582019
Nov 24, 2019 · Technical support specialists sometimes work from home, but others travel to clients' offices. Most jobs in this field are full-time, but workers are not always scheduled during typical daytime hours. Computer users need support 24/7, and therefore support specialists must work during evenings, nights, weekends, and holidays.
http://www.theworldweworkin.com/pdfs/Articles/Specialists_Career_Track_vs7.pdf
Many technical specialists aspire to managerial roles for all the wrong reasons: status and career progress, rather than capability and motivation to lead. The main reason is, because the specialist career path has not been developed with the same sophistication as the managerial career track in many companies.
https://www.rasmussen.edu/degrees/technology/blog/help-desk-technician-it-career-path/
A job in tech support—typically referred to as a help desk technician, computer user support specialist or technical support specialist—is the perfect stepping stone to higher-level IT careers.
https://www.monster.com/career-advice/article/Entry-Level-IT-Jobs
6 entry level IT jobs to start your career Tech jobs are out there and waiting for you. Check out this list and apply today. ... lives—not to mention the number of industries taking advantage of technology—you can expect to enjoy a rewarding career path. ... IT support specialist.
https://www.itcareerfinder.com/it-careers/help-desk-technician.html
The IT help desk career path is ideal for methodical problem-solvers with an aptitude for learning and quickly adapting new skills. Patience, resourcefulness and a desire to help others are desirable virtues in technical support and help desk roles.
https://www.itcareerfinder.com/it-careers.html
Welcome to ITCareerFinder, a world-class web portal designed to help IT pros advance their careers. We provide expert-crafted content & interactive resources to guide you through every stage of your IT career - from career path and IT certification research, through building a learning plan and choosing a technical training provider, to job search and career advancement strategy.
https://www.quora.com/What-are-the-natural-career-paths-for-a-technical-support-engineer-in-a-software-company
QA is a pretty good career path for technical support. Some of the skills -- such as knowledge of the project and troubleshooting --cross over but some are different. Support is primarily focused on finding an immediate resolution to a specific customer problem.
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