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https://www.coursera.org/browse/information-technology/support-and-operations
Support and Operations is a broad term encompassing all the services provided by an organization’s information technology (IT) team. This includes the management of hardware devices, software applications, and network administration, as well as the provision of troubleshooting and help desk assistance for both internal and customer-facing IT operations.
https://searchitoperations.techtarget.com/definition/IT-operations
Mar 01, 2016 · IT operations are the processes and services administered by an organization’s information technology ( IT ) department. As such, IT operations include administrative processes and support for hardware and software, for both internal and external clients.
http://louisville.edu/it/departments/technical-support-operations
Welcome to ITS We're dedicated to supporting your technology experience at UofL. Through our wide selection of applications and core services, we're here to help our user community in the pursuit of their learning, teaching, and administrative goals.
https://study.com/articles/Support_Manager_Job_Description_Duties_and_Requirements.html
Support managers are responsible for the coordination of technical and information systems in an organization. They direct staff, determine necessary technology advances and educate employees on ...
https://www.cat.com/en_AU/support/operations/technology.html
As technology continues to enhance our world, Caterpillar is constantly developing and refining advanced technologies to help make your equipment more productive and efficient, and to help you more effectively manage equipment fleets and operations.
https://www.jefferson.kyschools.us/operations-services-division/information-technology/technology-customer-support
Technology Customer Support handles: Image Depot and Districtwide Computer Imaging and Repair Services; iPad Repair Services (Finalizing Procedures)
https://www.cat.com/en_US/support/operations/technology/product-link-owners-manuals.html
Technology & Solutions As technology continues to enhance our world, Caterpillar is constantly developing and refining advanced technologies to help make your equipment more productive and efficient, and to help you more effectively manage equipment fleets and operations
https://en.wikipedia.org/wiki/Operations_support_system
Operations Support Systems (OSS), or Operational Support Systems in British usage, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support management functions such as network inventory, service provisioning, network configuration and fault management.
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