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https://www.dslreports.com/forum/r28368145-Cable-Long-wait-times-for-tech-support
Jun 16, 2013 · What is Teksavvy doing to fix this service probl. ... [Cable] Long wait times for tech support! ... The reason why the wait times are high, is you're actully getting quailty customer service and ...
https://www.reddit.com/r/teksavvy/comments/6mxx22/long_wait_times_not_letting_me_cancel/
Jul 12, 2017 · Moving to a fiber area and Teksavvy wasn't an option. Called 3 times and had to hang up before I got to someone, the fourth time it gave me the option for an automated call back. I didn't wait longer to get that option, so maybe related to queue depth or something. After so many years of good service and support I was surprised by this.
TekSavvy Solutions, Inc is an internet service provider (ISP) that believes in doing the right thing. We believe in better choice, deal and price for phone and Internet services.
https://forums.redflagdeals.com/cancelling-teksavvy-when-call-2095556/
Apr 24, 2017 · This is a bit of a silly question, but I am in the process of trying to cancel Teksavvy. I called in twice over the last two days and was on hold for over 45 minutes each time with no one picking up at all. Each time they said that they are experiencing higher then normal call volumes and wait times may be over 40 minutes.
https://www.reddit.com/r/teksavvy/comments/3esv27/whats_with_the_awful_support_wait_time/
Thanks so much for your feedback! I certainly do apologize for the current wait times. This is something we are actively monitoring and are always trying to improve. If you would prefer, we would be happy to assist you via online support. You can open a ticket with us here and select Reddit …
https://blogs.teksavvy.com/big-hairy-audacious-goals-a-customer-service-story
In October, we decided to provide fifteen Customer Services Representatives with training to handle some of our technical support calls – the area where we’ve been struggling most to reduce wait times. TekSavvy has built its reputation on its customer service and this customer service/technical support hybrid pilot project was put in place ...
https://www.yelp.com/biz/teksavvy-solutions-chatham?start=60
After quickly discovering a peculiar problem (I get a network failure when trying to download about 1/3 of all apps or other downloads like video files) I tried contacting Teksavvy for customer support. So far I've called 3 times -- across 3 different days -- at 3 different times of day.2/5(244)
https://www.yelp.com/biz/teksavvy-solutions-chatham
245 reviews of TekSavvy Solutions "Just got off the phone with TekSavvy tech support and not only did they resolve my issues but I enjoyed the experience. I have been using TekSavvy for years, and honestly can't think of another occasion where I…2/5(245)
https://blogs.teksavvy.com/doing-what-it-takes-for-our-customers
Recently we’ve had a number of issues relating to delayed installations and customers offline for extended periods of time. Frankly we are upset that we haven’t been able to provide the level of service that you have come to expect from us, and that we expect from ourselves.
http://www.canadianisp.ca/cgi-bin/isp_comment_totals.cgi?f=Comments&ispid=50
Hello, sorry to hear you had such a poor experience. That is definitely not the TekSavvy quality support we strive to provide to our customers. If you would like to reach out to us via Twitter or Facebook DM, we can look into what went awry. ... I now have to wait yet ANOTHER WEEK for my internet activation. Going on to three weeks with no ...
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