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https://support.avaya.com/
Videos and Tips on using the Avaya Support Website can be found here. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.
https://support.avaya.com/products/P0533/avaya-aura-session-manager/7.1.x
Avaya Aura® Session Manager is the core of Avaya's revolutionary Session Initiated Protocol (SIP) based architecture. The Session Manager platform makes it possible to unify media, modes, networks, devices, applications and real-time, actionable presence across a common infrastructure, creating the web-style on-demand access to services and applications that users increasingly expect from ...
https://www.telus.com/en/business/campaigns/mb-norstar-bcm
Don’t let Norstar / BCM phone systems keep your business on hold. ... TELUS can help. Overview. Avaya no longer supports select phone systems (PBX) including all former Nortel Norstar and most Business Communication Manager (BCM) systems. ... Contact TELUS Medium & Large Business Support TELUS Partner Solutions TELUS Employer Solutions TELUS ...
https://www.devconnectprogram.com/fileMedia/download/f48bea83-cbb4-4b48-9be8-187543d8b6cc
Application Notes for Configuring Avaya IP Office 8.0 with TELUS SIP Trunk Service - Issue 1.0 ... (SIP) Trunking between the service provider TELUS and Avaya IP Office 8.0. During the interoperability Avaya IP Officetesting, was able to interoperate with the TELUS ... For technical support on the Avaya products described in these Application ...
https://downloads.avaya.com/css/P8/documents/100167249
Avaya Session Border Controller for Enterprise Release 4.0.5 – Issue 1.0 Abstract These Application Notes illustrate a sample configuration using Avaya Communication Server 1000 Release 7.5, Avaya Session Border Controller for Enterprise (Avaya SBCE) Release 4.0.5 with the TELUS system.
https://ipofficekb.avaya.com/businesspartner/ipoffice/mergedProjects/appnotes/2019/TLIPO11.pdf
Avaya Communicator for Windows (SIP mode), Avaya Communicator for Web, Avaya Equinox for Windows, Avaya H.323, Avaya SIP, digital and analog deskphones. The enterprise solution connects to the TELUS network via the public internet. The TELUS IP Trunking Service Release 2 referenced within these Application Notes is designed for business customers.
https://www.devconnectprogram.com/fileMedia/download/edc46cb5-f025-459e-bd66-35d1308bf8dd
Trunking between TELUS SIP Trunking and an Avaya SIP-enabled enterprise solution. The Avaya solution consists of Avaya Aura® Communication Manager 5.2.1, Acme Packet 3800 Net-Net Session Border Controller and various Avaya endpoints. TELUS is a member of the Avaya DevConnect Service Provider program. Information in
https://business.telus.com/en/enterprise/support/global/troubleshooting/business-connect-softphone-known-issues-with-windows
Need more support? For billing and account queries, call us on 1-844-626-6638, 8am - 5pm local time (Monday to Friday). Key in your Business Connect number to reach our dedicated support team. To add/change services, request a call back and we'll get back to you within 1 business day
https://investors.avaya.com/investor-news/news-release-details/2011/Gexel-Telecom-to-Enhance-Customer-Service-and-Satisfaction-With-Avaya-Contact-Center-Solutions/default.aspx
Solutions From Avaya and Channel Partner TELUS Will Improve Agent Productivity; Scale Rapidly Avaya and its channel partner TELUS announced that Gexel Telecom, a specialist in interactive customer relationship management, will deploy an Avaya contact center solution to deliver more personalized customer service, quicker response times, and faster resolution. Gexel Telecom will power their next ...
https://investors.avaya.com/investor-news/news-release-details/2012/TELUS-Transforms-New-Employee-Training-and-Onboarding-Process/default.aspx
Avaya announced that TELUS, a leading Canadian telecommunications service provider, has transformed its new employee training and onboarding program with TELUS Collaboration House. TELUS Collaboration House – based on AvayaLive Engage – increases efficiency and satisfaction while lowering costs of training new employees TELUS finds improved employee engagement during …
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