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https://www.teamsupport.com/tfs-visual-studio-team-integration
TFS/VSTS data will show on the TeamSupport Product page and Ticket page; TFS/VSTS errors will be logged in the Ticket History; Team Foundation Server (TFS) is an integrated server suite of developer tools for professional teams. Visual Studio Team Services (VSTS) is the cloud version of TFS. How to integrate with TFS/Visual Studio Teams
https://www.onedesk.com/helpdesk-integrated-tfs-vso/
Oct 27, 2016 · This formula functions in this manner : new work item in TFS / VSO (Trigger) leads to the creation of an item in OneDesk (Action). And would work much the same way in reverse, as such : a new support ticket in OneDesk becomes a bug (Trigger), which leads to the creation of a work item in TFS …
https://visualstudiomagazine.com/articles/2008/07/29/what-can-you-use-tfs-for.aspx
Jul 29, 2008 · In a small company, using separate help desk software is usually not necessary and TFS can support the role well enough. However, in a larger company, I would advise against it. A better solution is to use the available TFS API to plug TFS into a larger help desk software system to allow for an easy flow of information from technical systems and back again to provide a seamless experience.
https://stackoverflow.com/questions/30846980/how-to-use-tfs-as-bug-tracking-system-to-keep-track-of-and-categorize-the-bugs
1 Answer 1. TFS is one of the most versatile and capable ALM tools on the market and fully supports bug tracking and traceability though the code that was changes. The out of the box bug work item is specifically designed to work with the test tools and the planning tools.
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