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https://www.amazon.com/Help-Art-Computer-Technical-Support/dp/0938151142
Aug 09, 2011 · Help!: The Art of Computer Technical Support [Ralph Wilson, Mari Stein] on Amazon.com. *FREE* shipping on qualifying offers. Support manager Wilson discusses general principles of problem determination and offers a methodology for troubleshootingCited by: 27
https://tidbits.com/1992/10/05/help-the-art-of-computer-technical-support/
The Art of Computer Technical Support" will help everyone involved in computer support from high-level managers to the most overworked techs in the cubicle trenches. It’s for people involved with consulting firms and internal help desks, as well as software and hardware companies that support …
https://www.worldcat.org/title/help-the-art-of-computer-technical-support/oclc/22490604
Add tags for "Help! : the art of computer technical support". Be the first. Similar Items. Related Subjects: (2) Computer technical support. Computer technical support; Confirm this request. You may have already requested this item. Please select Ok if …
http://www.art-systems.net/technical-support/?lang=en
Art Systems Canada Inc. provides its expertise in computer technical support in Montreal and throughout Quebec. We are experts at troubleshooting software, system, computer or server issues. Our analysts have more then 30 years of experience in their field of expertise.
https://www.helpscout.com/helpu/art-of-troubleshooting-support/
The Art of Troubleshooting for Customer Support Professionals Special thanks to Matt Dale, whose SUPCONF NYC talk inspired this post, and who was extremely generous with his knowledge while we were putting this post together.
http://managementhelp.org/computers/technical-support.htm
Basic Technical Support and Maintenance of Small Computer Systems Assembled by Carter McNamara, MBA, PhD (The library includes a related, comprehensive set of subtopics in All About Computers, Internet & Web.). Sections of This Topic Include
https://www.techopedia.com/definition/2645/computer-support
Computer support is the process of providing diagnostic, troubleshooting, maintenance and repair services to a computer or similar device. It allows end users to seek and receive specialized computer maintenance and management services, either locally from their home/office or remotely via the Internet.
https://www.consumerreports.org/cro/magazine/2015/05/computer-tech-support/index.htm
If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most Windows PCs, there’s only a 50-50 chance that a manufacturer’s tech support will do the trick.
https://www.techopedia.com/definition/9675/technical-support-tech-support
Technical support is usually delivered over telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are very familiar with the ins and outs of the products for which they provide support.
https://www.consumeraffairs.com/tech-support-services/
Total Tech Care 360 provides technical support to keep your computer running like it’s supposed to. The company offers three memberships plans, ranging from $19.99 to $49.99 per month. Choose ...
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