Thecus Support Email

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Contact Us - Thecus

    http://www.thecus.com/about_contact.php
    Thecus N5550 receives the price-performance Award by Hardwareluxx and Performance Award by HEXUS UK; PC PRO, Speicherguide, and Techworld recommend the Thecus N12000 NAS server

Technical Support - Thecus

    http://www.thecus.com/sp_tech.php
    For RMA issues, please contact authorized local distributors or resellers for service. If users choose to contact Thecus® Headquarter for RMA issue, users are responsible for shipping cost (round trip), duties, and all service fees. RMA service is applicable ONLY in the country or region where Thecus® products are purchased.

Thecus esupport system - Powered by Kayako Help Desk Software

    http://esupport.thecus.com/
    Thecus HQ will be closed for Chinese New Year between 2020 Jan/23 and Jan/29. During which, the technical support team will offer limited technical inquiries, but RMA service in US & EU will be available as normal. For all other matters, we will respond asap upon return to the office on 2019 Jan/30. Thank you very much for your understanding.

Thecus esupport system - Powered by Kayako Help Desk Software

    https://thecus.kayako.com/Base/User/Login
    Invalid email or password. Latest Updates. Thecus Product Support Status. Posted by Yvon Lei on 02 April 2018 19:44. Thecus Product Support Status PDF table download More than decade Thecus provide support as usual, and following products support status for your reference: ... Thecus staff prepare useful FAQ files for user to search & download ...

Knowledgebase - Powered by Kayako Help Desk Software - Thecus

    https://thecus.kayako.com/Knowledgebase/List/Index/3/services--functions
    Please contact Thecus technical support. Does N299 support WEBCAM? N299 doens't support WEB Camera, but it supports Vivotek PT7137 IP Camera for snapshot picture by interval 1/2/5/10/60 seconds & schedule function. ... Thecus NAS support to set permission on root folder.

Knowledgebase - Powered by Kayako Help Desk Software - Thecus

    https://thecus.kayako.com/Knowledgebase/List
    Thecus Product Support Status More than decade Thecus provide support as usual, and following products support status for your reference: OS series NAS model RMA status Firmware update status Technical support status OS7 Intel X86/X64 N16910...

Knowledgebase - Powered by Kayako Help Desk Software - Thecus

    https://thecus.kayako.com/Knowledgebase/List/Index/116/downloads
    Why can't found Thecus backup utility anymore? Due Thecus bundled Acronis for years, and more and more 3rd party backup utility available, thus following 3rd party utility which support trans file between PC & NAS via network driver able to instead...

Knowledgebase - Powered by Kayako Help Desk Software - Thecus

    http://esupport.thecus.com/Knowledgebase/List/Index/11/windows-storage-server
    How to configure NAS BIOS to boot from DVD or USB driver. W2000 W2000+ W4000 W4000+ W5000 W5000+ 1. Plug USB driver into NAS back panel (black) USB2.0 port, and USB keyboard.

Download Center Thecus, Empowering Professionals.

    http://www.thecus.com/sp_download.php

Knowledgebase - Powered by Kayako Help Desk Software - Thecus

    https://thecus.kayako.com/Knowledgebase/List/Index/117/os7
    Thecus OS7 KVM with CentOS7 example Even KVM support Windows & Linux VM both, but Linux VM need additional steps to do, here enclosed the file about CentOS7 detail steps: Conpect: 1. Via Local Display to configure KVM and install VM as CentOS example. 2...



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