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https://techtalk.gfi.com/25-tricks-every-it-support-pro-should-know/
Sep 18, 2014 · What separates the end user from the IT super user? Tips and tricks, of course! Sysadmins, ubergeeks and other IT pros all know certain tricks, shortcuts, alternative menus and other arcane trivia that make the unenlightened stagger at their skills. Here are 25 tricks every support pro should know. 1.
https://www.sourceonetechnology.com/what-makes-an-excellent-desktop-support-technician/
Aug 10, 2016 · In those moments, you need someone who knows what they’re doing to fix your desktop related computer issues. Take into account different operating systems, network configurations, and the tens of applications you use. Many things can fail. An excellent desktop support technician needs to know every detail of your hardware and software.
https://www.roberthalf.com/blog/salaries-and-skills/interested-in-a-desktop-support-career-here-are-the-skills-required
For example, the ideal desktop support professional could be described as a crackerjack techie who likes spending his entire workday interacting with real people. If such a whole-brain approach to work interests you, read on for more information about the hard and soft skills required to be a desktop support technician.
https://www.anoopcnair.com/learn-desktop-support-engineer-skills/
Mar 11, 2015 · This post is to enrich and support desktop support engineers. When you worked as a desktop support engineer, then your foundation is very strong, and you know the basics of all the technologies used in the world of IT. This kind of knowledge …
https://itexperts.co.za/5-things-every-computer-user-needs-to-know/
Oct 07, 2014 · 5 Things every Computer User needs to know By Jeandre de Beer / Kim Komando. A good number of computer users think the answer to the tech problems they encounter is to ignore the symptoms, upgrade to fancier software or buy a new computer.
https://www.rasmussen.edu/degrees/technology/blog/working-the-it-help-desk/
8 things you should know … 1. It’s a common entry point in the profession. If you’re interested in launching any type of tech career, working the IT help desk is a great first step. Pros in the field want to test the mettle of IT techs at the help desk before unleashing them to other tasks.
https://www.youtube.com/watch?v=tRUKUqyQUXQ
Nov 05, 2015 · What basic knowledge should you have going into an IT job? Check out our response to a question that was asked to us on what things you should know when getting into Information Technology. For a ...
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