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https://spinnakersupport.com/third-party-support/
Third-Party Software Support Defined Third-party support is a direct replacement of vendor support by a company that is not the original software publisher. In relation to Oracle and SAP, third-party support is always at least half the cost, extends the life of your stable, on-premise system, and typically provides more services through a designated team.
https://spinnakersupport.com/enterprise-software-support-services/third-party-support/features-comparison-details/
Spinnaker Support will deliver comprehensive, responsive support for a customers’ software for as long as the customer requires. Applications and technology managed services – Spinnaker Support is the only third-party support provider offering comprehensive managed services solutions for SAP customers. Spinnaker Support’s Managed Services maintain your infrastructure with rigid controls …
https://www.riministreet.com/
Rimini Street (NASDAQ: RMNI) is the global leader in providing third-party enterprise software support services to over 2,000 active clients. We enable licensees of Oracle, SAP, IBM, Microsoft and other enterprise software to enjoy ultra-responsive support, save up to 90 percent on total support costs and free up funds to drive innovation.
https://www.idc.com/getdoc.jsp?containerId=US43312917
Abstract. This IDC Perspective reveals what to consider when evaluating third-party support providers for enterprise software. "While most enterprises are devoting significant resources to digital transformation initiatives, replacing existing IT infrastructure is not an option for most enterprises.
https://sap.cioreview.com/cxoinsight/is-thirdparty-sap-software-support-right-for-your-organization-nid-6072-cid-49.html
Third-Party Third-party support providers need to operate in ways that protect the intellectual property rights of the software publisher. While enterprise software publishers have validated the choice to acquire support services from third parties, the processes followed by some third-party providers …
http://cio.sia-partners.com/overview-third-party-maintenance-alternative
The first third party software support provider was TomorrowNow, co-founded in 1998 by Seth Ravin. TomorrowNow offered Oracle support and maintenance at a low cost. TomorrowNow offered Oracle support and maintenance at a low cost.
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