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osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience. osTicket is a widely-used and trusted open source support ticket system.
https://www.happyfox.com/
A ticketing system that can crunch your support process data. Tailor your support ticket system in all forms Create your own custom fields, workflows & personalize the support experience.
https://www.zendesk.com/help-desk-software/features/ticketing-system/
A help desk ticketing system (support ticket system) is help desk software that collects all your customer support requests from various channels and manages them from one place. Zendesk is an omnichannel ticketing system that is a shared inbox for all your customer inquiries.
https://www.zendesk.com/support/features/email-based-ticketing-system/
Zendesk Support is a beautifully simple email based ticketing system for tracking, prioritizing, and solving customer support tickets. We put all your customer information in one place. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
https://www.sysaid.com/help-desk-software/ticketing-system/what-is-a-ticketing-system
A ticketing system allows IT support to be organized, focused, efficient, and effective. This directly impacts costs and revenues, customer retention, and public brand image. Ultimately, ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution.
https://www.zendesk.com/support/features/free-online-ticketing-system/
Slack was determined to build closer relationships with their customers. Slack's philosophy is that when a person takes the time to contact them, they deserve a human conversation. Therefore, Rayl at Slack, equipped her team with Zendesk Support, initially as a free online ticketing system, before Slack celebrated its first birthday.
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