Find all needed information about Tickets Support Project. Below you can see links where you can find everything you want to know about Tickets Support Project.
https://www.sapnuts.com/courses/core-abap/sap-abap-consultants/ticket-system-support.html
Tickets usually occur during the implementation or after the implementation of the project. There can be numerous problem which can occur in the production support and a person who is working in the support has to resolve those tickets in the limited duration, every ticket has the particular deadline alert so your responsibility is to finish it ...
https://help.teamsupport.com/1/en/topic/ticket-types
A few notes about Ticket Types before we get started: What Ticket Types should I have? When building your Ticket Type list, you should think of what types of questions your customers have. If your business is a software company, you may have Support, Bug, …
osTicket is a widely-used and trusted open source support ticket system. Easily scale and streamline your customer service and drastically improve your customer’s experience.
https://community.spiceworks.com/topic/597982-when-is-a-ticket-a-project
Oct 06, 2014 · If you create a ticket, does the problem become resolved within a reasonable period of time? If the ticket has to stay open longer than a day or two, the ticket is heading towards being a project. If you create a ticket with multiple moving parts, unless the ticket can be closed within a very short time, the ticket is really a project.
https://www.allinterview.com/showanswers/29441/how-to-issue-the-tickets-in-support-project.html
Answer / venkatesh. In support project there should a SAP Support Team and the Team members had given an ID , If the user gets any errors he can issue the tickets to that iD for a particular
https://www.allinterview.com/showanswers/160575/wt-role-support-project-get-request-no-raise-after-resolving-ticket-next-procedu.html
wt is your role in support project?and how will u get the request no. who will raise that no.and after resolving the ticket what is the next procedure?who will transfer that? please let me know the total scenario of support project?
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