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https://www.techopedia.com/2/30075/it-business/it-management/10-tips-for-providing-better-it-support
Mar 03, 2014 · Providing IT support to employees is an important task for any IT department in a company. This allows people in the company to perform their tasks efficiently and increase the company’s productivity. So how can they do that job better? Here are 10 tips any IT department should consider. (Working in IT has its drawbacks.
https://edu.devtodev.com/articles/209/prakticheskie-soveti-po-sapportu-platelyshtikov
Useful Tips on Providing Tech Support to Paying Customers. ... Handling requests from paying users demands impeccable knowledge of the project and extensive tech support experience, so working exclusively with VIPs can be a great opportunity for specialists to grow.
https://successfulsoftware.net/2012/08/21/tips-for-great-software-technical-support/
Aug 21, 2012 · 14 thoughts on “ 33 tips for giving great technical support at a small software company without being swamped ” smartcompanysoftware 23 August 2012 at 7:21 am. I’ve thought about outsourcing my support a number of times, but like you suggested I’ve always thought they wouldn’t care about it as much as I do.
https://supportrix.com/blog/tips-in-providing-tech-support-to-non-techie-customers/
That said, how can technical support representatives provide effective and easy tech support to non-techie people? Whether you’re providing technical support to customers or a company’s employees, here are some tips you can follow to help non-IT people to make …
https://techtipsbyjon.com/its-not-always-easy-providing-tech-support/
Dec 10, 2018 · One of my favorite tasks is fixing something uncommon and writing a tech article on how to fix it. That way, the next time someone in my group runs into the issue, they can check the support articles and fix it faster. My final point here is that not all support staff are equal. I have my specialties. I have my passions.
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