Tips For Working In Tech Support

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25 tricks every IT support pro should know

    https://techtalk.gfi.com/25-tricks-every-it-support-pro-should-know/
    Sep 18, 2014 · What separates the end user from the IT super user? Tips and tricks, of course! Sysadmins, ubergeeks and other IT pros all know certain tricks, shortcuts, alternative menus and other arcane trivia that make the unenlightened stagger at their skills. Here are …

Computer Tips & Tricks Everyone Should Know - TechSpot

    https://www.techspot.com/guides/676-best-computer-tricks/
    Mar 28, 2019 · Tech news in your inbox. Get TechSpot's weekly newsletter ... Though Macs don't support window snapping out of the ... Cloud backup important files If you're working on a critical ...Author: Julio Franco

Six Easy Tips For Improving Help Desk Customer Service ...

    https://www.isupport.com/blog/6-easy-tips-improving-help-desk-customer-service/
    Oct 10, 2014 · Six Easy Tips For Improving Help Desk Customer Service. Six Easy Tips For Improving Help Desk Customer Service. ... This has a positive effect for tech support team morale, making your working life easier, more enjoyable, and ultimately helping to eliminate your daily frustrations.

Protect yourself from tech support scams - Windows Help

    https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams
    Jun 03, 2019 · Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.

The Six Steps in a Successful Tech Support Session ...

    https://www.youtube.com/watch?v=OiC4gUa3xak
    Apr 08, 2013 · The Six Steps in a Successful Tech Support Session: Customer Service Training 101 ... R. Crawley explains the six steps that are necessary in a tech support session. This customer service training ...Author: Don Crawley, Award-Winning IT Conference Speaker



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