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https://www.allinterview.com/showanswers/32279/what-are-the-tools-used-in-sap-pp-support-project.html
Answer / tim. The tools used in support projects vary with different clients,Some examples of tools are Remedy(siemens),triole (fujitsu),thru which incidents are logged users and solved
https://answers.sap.com/questions/10131122/tools-used-in-sap-support--implementation-projects.html
REMEDY is a customer relationship tool which can be used to . log / monitor the issues or problems faced by customers by . the means of incident management tickets. Each ticket is . like an incident (problem) which is created by helpdesk and . assigned to relevant support team.Concerned support team memeber take the ownership of the4/5
https://support.sap.com/en/tools/software-logistics-tools.html
The SAP Support Portal page covering Software Logistics Toolset ... SAP offers different tools that support these tasks. The Change and Transport System (CTS) is used in a classic ABAP environment. ... is a tool that helps you to organize development projects in ABAP Workbench and customizing, and then transport the changes between the SAP ...
https://blogs.sap.com/2013/09/09/types-of-sap-projects-testing-methods/
Sep 09, 2013 · Change request and service request is the main roles in support projects. there is a different tools to update the tickets like SM7, USD or ticket tools and so on. 3. SAP Roll-Out Project. Company has upgraded/implemented SAP HR & wants to rollout country specific changes in different countries. 4. SAP Up gradation Project.
https://www.sapapplication.com/supportplan.php
Project Support Plan Project Planning Tool Earn Value Management (EVM) EVM Continue to Page-2.. EVM Continue to Page-3.. Support and Maintenance Plan Once the SAP project is Go Live..! Successfully you have done with most important phase of your implementation. You need big applaud of thanks from your top management.
https://support.sap.com/en/tools.html
The Tools area on the SAP Support Portal provides information on Diagnostic Tools, Troubleshooting Tools, Connectivity Tools and Software Logistics Tools. ... Find an overview of the most important upgrade tools sorted by upgrade project phase; plan, build and run. Also, the SAP Transformation Navigator provides guidance for your digital ...
https://blogs.sap.com/2013/10/15/sap-implementation-project-rollout-project-supporting-project-upgrading-project/
Oct 15, 2013 · *We use Remedy as a Ticketing tool for tracking the issues/tickets/calls* SAP UPGRADE PROJECT: SAP Upgrade means upgrading the software with a latest version which has got more advantages (i.e. Bugs fixed compared to previous version) Example: Just think , this is out of topic but easy to describe the above concept easily.
https://www.allinterview.com/showanswers/172872/1-ticket-tools-used-in-production-support-project-2-system-work-in-price.html
1)what are ticket tools used in production support project. 2)how the system work in price
https://www.quora.com/What-are-the-roles-and-responsibilities-of-SAP-support-consultant
Jul 27, 2017 · Following are the key responsibilities of SAP Support Consultant. Hope this helps. * Support all the problems in Clients SAP Systems. * Analyze if any error is coming ...
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