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https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
11 rows · AutoSupport messages are queued for delivery, but not yet delivered. transmitting: AutoSupport is currently delivering messages. sent-successful: AutoSupport successfully delivered the message. You can find out where AutoSupport delivered the message by entering the system node autosupport history show -delivery command. ignore
https://kb.netapp.com/app/answers/answer_view/a_id/1029160/~/troubleshooting-workflow%3A-autosupport-failed-to-deliver-
system autosupport trigger modify -autosupport-message bmc.hb.stop -to enabled -noteto enabled -node local. If the proper fields are enabled and configured, and the system autosupport history show -delivery command does not show the expected destination, contactcontact NetApp support. Cause 2: Incorrect network configuration at user site
https://kb.netapp.com/app/answers/answer_view/a_id/1030433/~/how-to-troubleshoot-autosupport-delivery-when-sent-over-http-or-https-
traceroute -p port support.netapp.com. Note: Generally, port is 80 if you are using HTTP or 443 if you are using HTTPS. NetApp support generally diagnoses these type of issues with a packet trace while issuing an autosupport command. Ideally the transport protocol is set to HTTP during troubleshooting (as opposed to HTTPS) to prevent encryption ...
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
If the system cannot deliver AutoSupport messages over SMTP, you can check a number of settings to resolve the problem. Troubleshooting the AutoSupport subsystem The system node check show commands can be used to verify and troubleshoot any issues related to the AutoSupport configuration and delivery.
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.
https://www.netapp.com/us/products/data-infrastructure-management/active-iq.aspx
NetApp Active IQ uses artificial intelligence to proactively protect and optimize your infrastructure. Simple and secure visibility into the health of your NetApp systems. Watch our demo of Active IQ.
https://www.netapp.com/us/media/tr-4444.pdf
AutoSupport On Demand is a capability that allows NetApp to collect AutoSupport information to troubleshoot cases without the need for customer intervention. AutoSupport On Demand enables AutoSupport messages to be sent on-demand, instead of waiting for a periodic AutoSupport message.
https://mysupport.netapp.com/portal/troubleshooting
Tools. Access a myriad of supported and free, non-supported tools on the NetApp Support Site. As a registered user, you can enable or access a variety of tools to manage your product’s lifecycle – from troubleshooting to monitoring to maintenance, and more.
https://mysupport.netapp.com/info/web/ECMP1150550.html
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