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https://qualifications.pearson.com/content/dam/pdf/BTEC-Nationals/Hospitality/2010/Specification/Unit_2_Principles_of_Supervising_Customer_Service_Performance_in_HLTT.pdf
2 Unit content 1 Understand how to develop a customer service culture within their business Role of the supervisor in customer service: lead a team; demonstrate good customer service skills eg personal presentation, knowledge of products and services, communication and listening skills, …
https://hnglobal.highernationals.com/sites/default/files/specification/Unit%202%20Finance%20in%20the%20Hospitality%20Industry.pdf
Unit 2: Finance in the Hospitality Industry. Unit code: R/601/1789 QCF level: 4 Credit value: 15. x Aim. This unit will enable learners to develop practical understanding of the accounting techniques used to control costs and profits, and to support managers in making effective short-term decisions.
https://www.termpaperwarehouse.com/essay-on/Unit-2-Finance-in-the-Hospitality-Industry/387452
(1.2) Unit 2: Finance in the Hospitality Industry AB205H2 Mont Rose College TASK 2 AC2.1 discuss elements of cost, gross profit percentage and selling prices for products and services AC2.2 evaluate methods of controlling stock and cash in a business and services.....
https://www.locusassignments.com/courses/unit-2-finance-in-hospitality-industry-assignment/
Core business: Depending whether it’s a product company or service company like hospitality industry, majority of the revenues come from this core business. So if it’s a product company then it will gets its main revenue from selling its core business or if it’s a service company then it will get its main revenue from providing the services.
https://www.tes.com/teaching-resource/btec-first-unit-2-products-services-and-support-6069592
Sep 03, 2013 · BTEC First: Unit 2 Products, services and support. Admin sheets, tasks sheets and supporting PowerPoints to allow students to work through this unit.4.7/5(3)
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