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https://www.slideshare.net/usmanmukhtar583671/user-support-system-in-hci
Feb 19, 2015 · user support system in HCI 1. Human computer interaction. 2. Presenter’s Usman Mukhtar 125/046 Shahbaz Khan 141/030 3. Contents • User Support System • RequirementsOf User support System • ApproachesTo User Support System • AdoptiveHealth System • Design For User Support System 4.
https://en.wikipedia.org/wiki/Human%E2%80%93computer_interaction
HCI differs from human factors and ergonomics as HCI focuses more on users working specifically with computers, rather than other kinds of machines or designed artifacts. There is also a focus in HCI on how to implement the computer software and hardware mechanisms to support human-computer interaction.
https://www.slideshare.net/alanjohndix/hci-3e-ch-11-user-support
Jun 01, 2009 · Chapter 11: User support from Dix, Finlay, Abowd and Beale (2004). Human-Computer Interaction, third edition. Prentice Hall. ISBN 0-13-239864-8.
https://www.thehcigroup.com/vendors/epic-consulting-services/epic-go-live-support
Assessing End User Support: It is important that HCI Leadership meets with site administrators early in the engagement process. It is important to review first-hand the geographic layout of sites going live and assess the number of end users and support type (Front Desk vs Nursing vs Provider) that will be working in each area.
https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/human-computer-interaction-brief-intro
Human-computer interaction (HCI) is an area of research and practice that emerged in the early 1980s, initially as a specialty area in computer science embracing cognitive science and human factors engineering. HCI has expanded rapidly and steadily for three decades, attracting professionals from many other disciplines and incorporating diverse concepts and approaches.
https://www.netapp.com/us/info/what-is-end-user-computing-euc.aspx
With this approach, the scope of systems that are responsible for daily operations is identified and optimized along with the user desktops in a solution that delivers the performance users require. When using an HCI platform, the skills required to maintain the EUC environment are minimized, and the skills required to maintain operations are ...
https://www.w3computing.com/systemsanalysis/understanding-human-computer-interaction/
Systems Analysis Human–Computer Interaction Understanding Human-Computer Interaction (HCI) Designing for HCI means “Ensuring system functionality and usability, providing effective user interaction support, and enhancing a pleasant user experience.”
https://www.coursehero.com/file/14742946/HCI-Lecture-16-User-Support/
View Notes - HCI Lecture 16 User Support from COMPUTER S 2304 at Jomo Kenyatta University of Agriculture and Technology. Lecture 16 user support Todays Outline Users have different requirements
https://www.w3computing.com/systemsanalysis/usability-human-computer-interaction/
Usability is a term that is defined differently depending on which branch of science you are investigating. For our purposes in exploring usability through an HCI lens, we will try to focus on usability as a way for designers to evaluate the systems and interfaces they create with an eye toward addressing as many HCI concerns as we can as thoroughly as possible.
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