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https://www.logmein.com/pro/features/remote-access
What’s Remote Access? Remote access software, often called remote desktop software, lets you remotely control a computer from a different location using an Internet connection. You can access your desktop and all its apps, files and information as if you were physically sitting in front it.
https://support.logmeininc.com/central/help/how-to-connect-using-the-logmein-client-desktop-app-central-c-lmi-connecttohost-client
Launch the LogMeIn Client desktop app: Option 1. Click the LogMeIn system tray (or menu bar) icon and select Connect to computers. Option 2. Using the Start menu or Finder, start the LogMeIn Client. Can't find the LogMeIn Client desktop app? Download it from the LogMeIn.com desktop app page.
https://help.logmein.com/articles/en_US/FAQ/How-do-I-remote-control-through-Hamachi2-en1
This can be used to share network resources and use remote access tools such as VNC, or Windows Remote Desktop. Hamachi is a powerful tool, but many applications will require some configuration to have them function over it. If all you require is remote control, we recommend using LogMeIn's remote access software.
https://answers.microsoft.com/en-us/windows/forum/windows_10-security/receive-remote-assistance-support-from-microsoft/915b3af2-53c8-40e8-9507-9db2db46acda
May 13, 2018 · But there appear to be many cases of LogMeIn being used in technical support scams. Before agreeing to this, does Microsoft indeed use LogMeIn Rescue for remote support? Are such connections secure? If so, would it be possible for Microsoft to provide some further documentation that service technicians do use this method?
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