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https://www.salesforce.com/products/service-cloud/overview/
Sales Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.
https://www.salesforce.com/solutions/by-role/salesforce-for-service/
“ With the help of Salesforce, we’re creating a truly differentiated experience for our customers.” Easily deliver the instant, personalized service that drives growth and exceeds customers expectations.
https://www.salesforce.com/products/service-cloud/what-is-customer-service/
Since customer service is a key driver of business success, it’s time for businesses to stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. Every person or company will have their own definition of what good customer service means.
https://www.dummies.com/software/crm-software/salesforce/salesforce-for-dummies-cheat-sheet/
If you get stumped, though, get help fast with these techniques: Contact your system administrator. Click the Salesforce Help question mark icon on most Salesforce pages to access a variety of documentation specifically geared to the page you’re on.
https://www.salesforce.org/help/
Salesforce training and certification can help you expand your knowledge, realize your potential, and deliver an even higher return on your investment. And, as a Salesforce.org customer, you can access deep discounts on instructor-led training and certification.
https://help.salesforce.com/support
salesforce help; salesforce training; salesforce support
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