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https://support.viametrics.com/hc/en-us
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https://www.viametrics.com/contact/?lang=en
We are a global company. Here you will find addresses and phone numbers to our support and different offices. Have any questions? Give us a call!
https://www.viametrics.com/services/?lang=en
Being a VIAMETRICS customer should always be easy. We offer a full range of services; installation, data storage, operations, support and analysis. Our wide range of hardware and flexible software ensures that each solution is tailor made for the customer’s conditions.
https://www.geckoboard.com/blog/top-5-customer-support-metrics-you-should-track/
Nov 29, 2016 · It means your support network of collection forms, live chat, etc. are accessible and that customers are invested enough to get in touch instead of jump ship. But being that support tickets are direct feedback for instances where your product fell short or was confusing, we should always aim to minimize the number of support tickets.”
http://viaservicedesk.viametrics.com/
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https://apps.apple.com/us/app/viametrics-viahappy/id958050923
The Viametrics ViaHappy app helps you collect statistics for your organisation's customer surveys. Use our analysis tool ViaWeb to administrate and present these statistics. Note that you need to be a Viametrics customer and have the ViaHappy add-on activated. Please contact our customer support to…
https://apps.apple.com/us/app/viametrics-pace/id1099155742
Read reviews, compare customer ratings, see screenshots, and learn more about Viametrics Pace. Download Viametrics Pace and enjoy it on your iPhone, iPad, and iPod touch.
https://www.kayako.com/blog/customer-support-metrics/
Mar 03, 2016 · Customer support productivity metrics. Use these metrics to see if any further training is needed to keep your customer support team from repeating the same problems over and over.. Download the free Ultimate Guide to Customer Service Metrics Cheat Sheet for how to measure customer support productivity metrics.. In this section:
https://www.blendo.co/blog/customer-support-metrics-29-kpis/
Apr 14, 2017 · Customer support is an important function of your company, and although in the past was considered more of a hassle that was keeping profits down, now people have started to realize that support is part of the product and the overall experience that a customer has.
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