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https://www.ibm.com/support/pages/tsm-dp-vmware-file-recovery-full-vm-best-effort-support
Answer "BEST EFFORT" SUPPORT DEFINITION. IBM Support will accept calls from customers using the Mount component of the Data Protection for VMware Windows Recovery Agent in conjunction with an iSCSI initiator to perform file-level recovery from a full-vm image backup on the operating systems, distributions and release levels listed below.
http://www-01.ibm.com/support/docview.wss?uid=swg21474116
"BEST EFFORT" SUPPORT DEFINITION. IBM Support will accept calls from customers using the Mount component of the Data Protection for VMware Windows Recovery Agent in conjunction with an iSCSI initiator to perform file-level recovery from a full-vm image backup on the operating systems, distributions and release levels listed below.
https://www.vmware.com/support/products-reaching-endofsupport.html
Find a list of VMware products reaching end of general support in 2018 or consult the Lifecycle Product Matrix for more information
https://support.forcepoint.com/KBArticle?id=VMware-support
Under best effort support, Forcepoint Technical Support will make their best effort to troubleshoot cases for the Forcepoint Software unless the issue is deemed a virtualization technology-specific issue, at which point you must contact the virtualization vendor directly for assistance.
https://www.vmware.com/support.html
Get support for VMware desktop, application and data center virtualization. ... Learn about our support best practices, lifecycle process and more. ... Lifecycle Product Matrix. Review the Lifecycle Product Matrix to see general availability, end of availability and end of support dates for all products. Support …
https://www.vmware.com/support/support-resources/questions.html
How to Buy VMware Support VMware offers several ways to purchase support services: Phone: Call VMware at +1-877-4-VMWARE (+1-877-486-9273) or +1-650-427-5000. Toll-free international numbers are available for customers outside of the United States. Reseller: Buy support through one of VMware's authorized resellers worldwide.
https://www.vmware.com/support/contacts.html
Get Help From VMware Support. Get Support / Contact Us. Get answers to frequently asked questions and solutions for common support issues. If you don’t find what you’re looking for, you can file a Support Request. Get Support . Support Request History.
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