Vmware Production Support Level

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VMware Production Support - 24x7 Support for Production ...

    https://www.vmware.com/support/services/production.html
    VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real …

On-Premise and Hosted Support Offerings: VMware

    https://www.vmware.com/support/services.html
    VMware Skyline – Proactive support technology included with current Premier Services and Production Support contracts Basic Support - Non-critical support, 12x5 Production Support - Production support, 24x7 for Severity 1 issues

Mission Critical Support - VMware

    https://www.vmware.com/support/services/mission-critical.html
    AT A GLANCE. VMware Mission Critical Support is offered as a supplement to the VMware Production Support and Subscription Service. This service is designed for customers who need access to senior-level, proactive support staff to keep their virtual infrastructures up and running 24x7.

VMware vSphere Support Differences - Thomas-Krenn-Wiki

    https://www.thomas-krenn.com/en/wiki/VMware_vSphere_Support_Differences
    Jul 08, 2013 · This article describes the various VMware support levels. VMware offers several levels of support. The Basic and Production support levels were formerly known as Gold and Platinum Support. For paid support, there are 4 levels of support that determine how fast a reaction occurs.Author: Thomas-Krenn.AG

Premier Support – Vmware

    https://www.vmware.com/support/services/premier-support.html
    AT A GLANCE. VMware Premier Support is offered as a supplement to the VMware Production Support and Subscription Service. This service is designed for customers who need access to senior-level, proactive support staff to keep their virtual infrastructures up and running 24x7.

VMware Healthcare Critical Support

    https://www.vmware.com/support/services/hcs.html
    AT A GLANCE. VMware Healthcare Critical Support is offered as a supplement to the VMware Production Support and Subscription Service. Healthcare Critical Support is designed for customers who need access to senior-level support staff to keep their virtual infrastructures up and running 24x7.

DATASHEET VMware Production Support and Subscription …

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-production-support.pdf
    VMware Production Support and Subscription Service Overview The VMware® Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware’s industry-leading expertise in virtualization

VMware Business Critical Support

    https://www.vmware.com/support/services/bcs.html
    AT A GLANCE. VMware Business Critical Support is offered as a supplement to the VMware Production Support and Subscription Service. This service provides personalized reactive and proactive support services for VMware customers with business critical virtual infrastructure implementations.

VMware Basic vs Production Support : vmware

    https://www.reddit.com/r/vmware/comments/2hu1be/vmware_basic_vs_production_support/
    VMware Basic vs Production Support Hey guys, We're just in the process of planning our next 3-5 years of compute and I'm preparing our Private / Hybrid Cloud proposal and I just wanted to clarify one thing with VMware support.

VMware Basic Support and Subscription Service

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
    VMware® Basic Support and Subscription Service is designed for noncritical applications - and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region.

VMware Production Support - 24x7 Support for Production ...

    https://www.vmware.com/support/services/production.html
    The purchase of Production support for VMware Personal Desktop products requires a minimum license quantity of ten (10) per supported product.

On-Premise and Hosted Support Offerings: VMware

    https://www.vmware.com/support/services.html
    VMware Skyline – Proactive support technology included with current Premier Services and Production Support contracts Basic Support - Non-critical support, 12x5 Production Support - Production support, 24x7 for Severity 1 issues

VMware vSphere Support Differences - Thomas-Krenn-Wiki

    https://www.thomas-krenn.com/en/wiki/VMware_vSphere_Support_Differences
    Jul 08, 2013 · VMware offers several levels of support. The Basic and Production support levels were formerly known as Gold and Platinum Support. For paid support, there are 4 levels of support that determine how fast a reaction occurs.Author: Thomas-Krenn.AG

VMware Production Support & Subscription Service

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-production.pdf
    The VMware® Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers arestaffed around the clock to provide you access to VMware’s industry-leading expertise in virtualization andyears of experience supporting virtual infrastructure products in real-world customer ...

Premier Support – Vmware

    https://www.vmware.com/support/services/premier-support.html
    AT A GLANCE. VMware Premier Support is offered as a supplement to the VMware Production Support and Subscription Service. This service is designed for customers who need access to senior-level, proactive support staff to keep their virtual infrastructures up and running 24x7.

Mission Critical Support - VMware

    https://www.vmware.com/support/services/mission-critical.html
    AT A GLANCE. VMware Mission Critical Support is offered as a supplement to the VMware Production Support and Subscription Service. This service is designed for customers who need access to senior-level, proactive support staff to keep their virtual infrastructures up and running 24x7.

VMware Basic Support - For Test, Dev and Non-Critical ...

    https://www.vmware.com/support/services/basic.html
    [1] The purchase of Basic support for VMware Personal Desktop products requires a minimum license quantity of ten (10) per supported product.

DATASHEET VMware Production Support and Subscription …

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-production-support.pdf
    VMware Production Support and Subscription Service Overview The VMware® Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware’s industry-leading expertise in virtualization

VMware Basic Support and Subscription Service

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
    VMware® Basic Support and Subscription Service is designed for noncritical applications - and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region.



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